Mezova Otel
241 Erdes Sk. No:47100 no 7 çabuk mahallesi 212. sokak no 19 Artuklu / mardinShow Map
Popular facilities
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Pools & wellness
- Hot tub/Jacuzzi
Beach & outdoors
- Terrace
- Sun terrace
- Outdoor furniture
- Outdoor fireplace
Food & drink
- Room service
- Coffee Shop on site
- Physical distancing in dining areas
Services
- 24-hour front desk
- Laundry
- Luggage storage
- Airport shuttle
- Tour desk
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Airport drop off
- Airport pick up
- Shuttle service
- Laundry washed per local authority guidelines
- 24-hour security
Internet & parking
- Parking
- Free Parking
- Valet parking
- Private parking
Rooms & accessibility
- Non-smoking rooms
- Air conditioning
- Heating
- Pets allowed
- Safety deposit box
- Soundproof rooms
- Non-smoking throughout
- Allergy-free room
- Staff adhere to local safety protocols
- Smoke alarms
General
- Express check-in/check-out
- Private check-in/check-out
- Designated smoking area
- Grocery deliveries
- Lockers
- Wine/champagne
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Security alarm
- Thermometers for guests provided by property
- Tour/class on local culture
- Themed dinner nights
Choose your room
Prices shown for Aug 26 – Aug 30 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Fair
Based on 54 reviews
What did guests like the most
Categories
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- Cleanliness: Multiple guests describe rooms and hotel as clean and 'impeccably clean'; one report of delayed cleaning that was resolved.
- Service: Staff are frequently praised as friendly and helpful (personalized tours, upgrades), but there are service lapses reported (reception not manned 24 hrs, breakfast absent one morning).
- Location: Consistently highlighted as a major positive: central position, great views and terrace; ideal for exploring Mardin despite some guests finding the steep site challenging.
- Room Quality: Mixed reports: some guests loved spacious, authentic rooms and in-room hammam or upgraded rooms, while others report lack of natural light, rough sheets, too-hard pillows, and accessibility/ stair problems.
- Amenities: Amenities like hammam, indoor pool and parking are praised, but there are operational issues (AC not working, missing shower option, small missing items such as a toilet-roll holder, limited water for coffee) and construction noise for some rooms.
- Value for Money: Not explicitly mentioned in the reviews; assigned target overall rating.
- Food and Beverage: Breakfast repeatedly described as very good with variety and terrace setting; however one guest reported not receiving breakfast on one day.
- Overall Experience: Many guests report an excellent, memorable stay with helpful staff and great views, but a minority experienced significant issues (accessibility, service lapses, room comfort) that lowered their overall experience.
Watch out for: Many steep, narrow stairs — not senior/accessible-friendly · Reception not consistently staffed (not 24 hrs) and at least one report of missed breakfast · Room comfort issues: hard pillows, rough sheets, little natural light or no view from some rooms · AC problems / room was cold for one guest · Missing small fittings (e.g., toilet-roll holder) and limited in-room supplies · No separate shower in some rooms (only hammam) — some guests wanted a shower · Construction noise reported outside some windows · One report of delayed room cleaning (resolved after notifying staff)
✦ This sentiment is generated from 54 reviews summarized by AI.
Verified guest reviews via booking partner
Çok seyahat eden ancak fazla yorum bırakmayan biri olarak söylüyorum bıraya yorum yazmazsam aldığım hizmete haksızlık etmiş olurum gerçekten ilk girişten itibaren ki erken giriş talep ettik sağ olsun Dicle hanım çok yardımcı oldu ve oda hazırlanan kadarda ikramlarda bulundular mükemmel bir işletmecilik çok memnun kaldık bir daha Mardin e gelirsek kesinlikle tekrar kalacağımız yer oldu bizim için.
Bathroom
No television
propreté, rapport qualité / prix , emplacement
About the hotel
Discover the enchanting Mezova Otel in the heart of Mardin, where comfort seamlessly blends with exquisite hospitality.
Elegant Accommodations: Each guest room boasts a cozy seating area, air conditioning, and a private bathroom complete with complimentary toiletries. Relax after a long day in your tranquil retreat.
Gourmet Dining Experience: Start your day with a delightful à la carte breakfast, offering a variety of continental and vegetarian options to satisfy every palate.
Unwind and Indulge: Enjoy our luxurious hot tub after exploring the vibrant city. With round-the-clock support in multiple languages, your needs are met any time of day.
Experience a unique stay in Mardin—book your stay at Mezova Otel today!
Property description provided by our booking partner.