Labranda TMT Bodrum - All Inclusive

✓Drinks were limited, menu was limited and service was terrible from front of house staff. I messaged ahead to advise we would be checking in around midnight and enquire if any food was available. I also advised that we were celebrating a birthday plus an anniversary. I received confirmation that our request had been acknowledged, however no food was available and despite me messaging again on day 2 of our trip, still no acknowledgement of our celebration. Cleaning staff and waiting staff were great, however front office and spa front desk were absolutely useless and super unhelpful even when asked to do the bare minimum. There was no 2nd key available apparently, and when we were taken to our room and asked if there was a map of the property, we wete told to go back to reception in the middle of the night. The property fire alarm went off at 5am on one night and 6am the next night. Both times no staff were around to give any useful instructions or support.

✓I never leave a review but how discussing this place is I had to leave a review, the dirtiest hotel I have ever been to.

✓Für den Preis hat es sich auf jeden Fall gelohnt. Das Essen war nicht besonders jedoch besser als der Durchschnitt. Die Mitarbeiter waren meistens freundlich und höflich. Das Animationsteam, insbesondere Büsra, war sehr sympathisch und hilfsbereit. Die Anlage war ästhetisch und schön gestaltet. Um das Hotel herum gab es aber nicht wirklich etwas zu sehen oder zu machen. Leider gab es keinen richtigen Strand was das Erlebnis etwas verändert. Auf jeden Fall besser geeignet für Leute die eher am Pool die Zeit verbringen.

✓The food quality was not as good as expected. During my 7-night stay, the menu was very repetitive with little variety, and many of the dishes were served cold. The biggest disappointment was that about 15 minutes before the official closing time of the restaurant, staff had already started clearing everything away, which should not happen in a five-star hotel,food should be available until the very last minute of service. Rooms & Facilities:The cleanliness of the rooms was fine, but toiletries such as shampoo and conditioner were only provided on the first day, and I had to request them repeatedly afterwards. There was also no iron in the room, and when I requested one, it was old and not in good condition. On one occasion, the air conditioning stopped working, which was inconvenient.Service & Staff:On the positive side, I would like to highlight some excellent staff. In the bar, Nazli was outstanding ,I would easily rate her 100 out of 100 for her professionalism and friendly service. Unfortunately, some of the male staff members were not as polite or welcoming, which made me feel uncomfortable as a solo female traveler. The lobby staff were all fantastic ,very helpful, kind, and always willing to assist. I also want to mention Jemale was really helpf.and Sofia from the entertainment team, along with their colleagues, who were truly amazing and made the experience much more enjoyable. The hotel has good potential, and many staff members really made a difference to my stay.