Kitapevi Special Class Hotel

✓The staff were very friendly and the hotel was very unique. The garden put back was lovely. The breakfast in the morning was very good. We were in a suite with a private pool, which was very nice.

!Although the restaurant staff was there most of the time, the reception was not around much at all. There seemed a lack of communication between employees, so we were never sure if one of our messages relayed to one staff would be delivered to the other. We were told if we needed anything to dial a certain number, however, that never worked and we had to personally go and ask for extra towels and blankets. On our last day we were trying to check out and pay our finaly bill and there was no one at reception. The restaurant staff had to contact them on the phone and try to figure out the bill. All very confusing and we never did get a receipt. It was a lovely place, but I wouldn't stay there again due to conflicting messages between staff. It was very disorganized and they need to improve that aspect.

✓Beautiful family hotel, luxorios rooms furnished in old stile with taste for details. A nice present and fruits waiting to welcome the guests. Just next to the city center, few minutes of walking to get there. Big and rich breakfast.

!Nothing to say here.

✓Our spacious room on the top floor has a terrace with a wonderful view. The building has a lot of character, and is located near the bazaar and other points of interest. The breakfast was very good and in a charming outdoor area.

!There were no staff on site at night, and we had questions. There was a phone number we could have called, but we did not have a working phone at the time. The internet did not work the entire time we were there. The room could be better lit, and there was no duvet / comforter. Only a thin blanket was provided.

✓O Hotel é íncrivel, O acesso a ele é horroroso. Estilo para quem curte construções e decoração antigas e históricas. Pessoal muito atencioso e simpático.

!O acesso ao hotel e a falta de estacionamento, já que as ruas no entorno e do hotel são bem complicadas e apertadas.