Dedeman Palandoken Resort Hotel★★★★
Palandoken Kayak Merkezi̇ PK:115 ErzurumShow Map
Popular facilities
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Pools & wellness
- Health or beauty spa nearby
- Swimming pool
- Sauna
- Massage services
- Hammam
- Billiards or pool table
- Access to nearby indoor pool
- Pool sun loungers
- Indoor/outdoor pool
- Swimming nearby
Beach & outdoors
- Terrace
- Kids' outdoor play equipment
- Outdoor furniture
- Private picnics
- Japanese garden
Food & drink
- Restaurant
- Room service
- Coffee Shop on site
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Snack bar/deli
Sports & entertainment
- Offsite parking discounted rates available
- Nightclub
- Fitness facilities (surcharge)
- Table tennis
- Board games/puzzles
- Evening entertainment
- Entertainment staff
- Games
- Concerts/live shows
Family & kids
- Supervised childcare/activities
- Playground on site
Services
- Luggage storage
- Fax/photocopying
- Ironing service
- Car hire
- Currency exchange
- Shuttle service (additional charge)
- 24-hour security
- Shopping on site
- Front desk (limited hours)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Housekeeping on request
- Reception hall
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Internet & parking
- Parking
- Free wired internet
- Self parking (surcharge)
- Internet access
- Secured parking
Rooms & accessibility
- Non-smoking rooms
- Lift / Elevator
- Safety deposit box
- Facilities for disabled guests
- Wheelchair accessible
- Staff adhere to local safety protocols
- Smoke alarms
- Ski lift privileges
General
- Guest education on local ecosystems and culture
- Clubhouse
- BBQ facilities
- Ski storage
- Shared lounge/TV area
- Kid meals
- Lower bathroom sink
- Public Bath
- Emergency cord in bathroom
- Fruits
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
- Television in common areas
- Ski-in/ski-out access
- Ski equipment rentals on site
- Ski lessons on site
- Wine release events
- Snow sports gear
- Charcoal grill
- Vegetarian menu options available
- Bulk dispenser for toiletries
Choose your room
Prices shown for Oct 9 – Oct 13 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Very good
Based on 20 reviews
What did guests like the most
Categories
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- Cleanliness: Mixed reviews on cleanliness with some guests mentioning old and not well-maintained rooms.
- Service: Exceptional service highlighted by many guests, particularly mentioning friendly and helpful staff.
- Location: Highly praised location next to ski slopes with stunning mountain views and direct access to the best runs.
- Room Quality: Rooms are described as very old and poorly maintained, with issues like broken toilets and cleanliness problems.
- Amenities: Mentioned amenities include ski pass, rentable ski staff, and food variety, but some complaints about bad smells in bathrooms.
- Value for Money: Mixed opinions on the value for money, with some guests feeling that the price does not justify the hotel's condition.
- Food and Beverage: Highly praised food quality and variety, with guests appreciating the restaurant staff for their attentive service.
- Overall Experience: Most guests had a positive overall experience, with particular praise for the ski facilities, hospitality of staff, and food quality.
Watch out for: Old and poorly maintained rooms · Limited cleanliness · Bad smells in bathrooms
✦ This sentiment is generated from 20 reviews summarized by AI.
About the hotel
Luxury Ski-in Ski-out Hotel at Palandoken Ski Centre
Ski-in Ski-out Convenience : Enjoy the ease of accessing the slopes with ski equipment hire and ski pass available right at the hotel.
Relaxing Spa and Wellness Facilities : Unwind after a day on the slopes at the spa center featuring a sauna, Turkish bath, and massages. Stay active at the fitness center and then take a dip in the indoor pool.
Delightful Dining Options : Indulge in a daily buffet breakfast and sample world cuisine at the main restaurant. Plus, enjoy evening tea at 17:00 for a perfect end to your day.
Ready to experience the ultimate ski getaway? Book your stay at Dedeman Palandoken Resort Hotel now!
Property description provided by our booking partner.