Palan Ski & Convention Resort Hotel★★★★
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Popular facilities
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Pools & wellness
- Swimming pool
- Sauna
- Massage services
- Spa/wellness center
- Hammam
- Indoor pool
- Kids' pool
Beach & outdoors
- Terrace
- Garden
Food & drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Barber/beauty shop
- Snack bar
- Mobile app for room service
Sports & entertainment
- Fitness facilities
- Fitness center
- Games room
- Table tennis
- Billiards
- Board games/puzzles
Family & kids
- Family rooms
- Babysitting/child services
- Kids' club
Services
- 24-hour front desk
- Laundry
- Luggage storage
- Fax/photocopying
- Tour desk
- Ironing service
- Meeting/banquet facilities
- Car hire
- Currency exchange
- Daily housekeeping
- Shuttle service (additional charge)
- Minimarket on site
- Shuttle service
- Laundry washed per local authority guidelines
- 24-hour security
Internet & parking
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Private parking
Rooms & accessibility
- Non-smoking rooms
- Air conditioning
- Heating
- Lift / Elevator
- Safety deposit box
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Staff adhere to local safety protocols
- Smoke alarms
General
- BBQ facilities
- Skiing
- Packed lunches
- Ski storage
- Designated smoking area
- Shared lounge/TV area
- Special diet menus - on request
- Indoor play area
- Public Bath
- Ski school
- Ski equipment hire on site
- Wine/champagne
- Fruits
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- CCTV outside property
- CCTV in common areas
- Security alarm
- Thermometers for guests provided by property
- Key card access
Choose your room
Prices shown for Aug 25 – Aug 29 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Very good
Based on 51 reviews
What did guests like the most
Categories
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- Cleanliness: There was a complaint about smoke in the room which negatively affected the overall cleanliness perception.
- Service: General sentiment indicates a supportive staff and helpful service, especially noted in positive reviews.
- Location: Multiple reviews highlighted the good location, providing access to amenities and a scenic view.
- Room Quality: Some reviews indicated that rooms are outdated and do not meet 5-star expectations.
- Amenities: Amenities like the spa and breakfast were praised, though the cost for spa use was a downside.
- Value for Money: The pricing was generally seen as reasonable for the provided services, though some felt improvements are needed.
- Food and Beverage: The breakfast received positive mentions with variety, while some food quality concerns were noted.
- Overall Experience: Overall experiences were largely positive, aligning with the target rating.
Watch out for: Room cleanliness issues · Outdated room quality · Spa fee for amenities
✦ This sentiment is generated from 51 reviews summarized by AI.
Verified guest reviews via booking partner
Хорошее расположение. Тихое и спокойное место, небольшое количество людей. Достаточно разнообразный и вкусный завтрак. Доступная цена
В номере не было чашек, а также чая и кофе. По запросу принесли пакетики чая, кофе, но не кружки, а картонные стаканы – не уровень пятизвёздочного отеля. Номера в целом не соответствуют уровню отеля и требуют обновления. Не хватало внимания со стороны персонала.
Шикарный отель, отличный персонал и вид из окна. Завтрак идеальный!
В номере накурено.
Отличное расположение гостиницы, большая парковка для автомобиля. Есть спа центр, который входит в стоимость номера. Утром с 7.00 отличный, сытный завтрак по системе шведский стол с большим выбором блюд. Хотелось бы отметить кухню на лобби баре, плскольку я приехал ночью для меня приготовили ужин по меню. Блюда огромные и вкусные. За салат цезарь и шашлык из баранины с гарниром я заплатил 600 лир! Спасибо большое за приятный и тихий отдых.
About the hotel
Luxurious Amenities
Palan Ski & Convention Resort Hotel boasts a fitness centre, indoor pool, and sauna for guests to unwind and relax during their stay.
Gourmet Dining
Enjoy delicious meals at the on-site restaurant and start your day right with a buffet or continental breakfast offered daily.
Spa & Ski Facilities
Indulge in pampering treatments at the in-house spa and wellness centre, or hit the slopes with convenient ski equipment hire. Experience the ultimate blend of comfort and adventure at our 4-star resort.
Book now and elevate your Erzurum getaway at Palan Ski & Convention Resort Hotel.
Property description provided by our booking partner.