YENİkapı

✓В отеле отсутствовал персонал для заселения , поэтому прождал более 4 часов , вынужден был искать другой отель, так как наступила ночь ... Решите вопрос с возвратом снятых незаконно денежных средств...

!Персонал отсутствовал для заселения больше суток... На звонки и смс не отвечал...

✓There is not any thing good about this suit. When I entered the Yenikapi hotel I shocked really such famous website of booking.com introduce this property ? It was not a hotel it was a suit and its name was trio suit. Very very messy,old and dangerous without Wi-Fi and elevator. The staff were 2 angry man. They forced me to pay extra money in cash. I had paid money in booking.com website but they told they did not receive money and they wanted me to pay 1200 TL. I told I can pay with my card. They told just cash. One of them came with me until the ATM near the street and check my cash. I had to pay cash them. They were very dangerous people. It was night and I do not trust them. I called my friend to pick up me outside the hotel. Very Very Very bad. Do not book there. Dangerous

!There is not any thing good about this suit. When I entered the Yenikapi hotel I shocked really such famous website of booking.com introduce this property ? It was not a hotel it was a suit and its name was trio suit. Very very messy,old and dangerous without Wi-Fi and elevator. The staff were 2 angry man. They forced me to pay extra money in cash. I had paid money in booking.com website but they told they did not receive money and they wanted me to pay 1200 TL. I told I can pay with my card. They told just cash. One of them came with me until the ATM near the street and check my cash. I had to pay cash them. They were very dangerous people. It was night and I do not trust them. I called my friend to pick up me outside the hotel. Very Very Very bad. Do not book there. Dangerous

✓They took my money! They say they accept dog! They say they have free room! I make the payment for 1 night! I get there 5 am! Nobady there! The door was close! I have to whait outside in cold and rain until 11 am when employee come him tell me dont accept dogs and allso no free room! I ask my money back! And not even today nobady give my money back! Not even Booking!

✓The location couldn’t be better—just a few minutes’ walk to the metro, trams, and all the major attractions. Despite being in the heart of the city, the hotel feels peaceful. The room was clean, comfortable, and thoughtfully designed. The staff were friendly, attentive, and always ready to help. Overall, a perfect stay—I would happily return and highly recommend it to anyone visiting the area.

!If I had to mention one thing that could be improved, it would be the sound insulation—at times I could hear some noise from the hallway.