Yazz Collective

✓I really loved the food, everything was so good! The staff were also so lovely and welcoming, always making sure we were comfortable and had everything we needed. It made the whole stay that much nicer. I’d definitely come back!

!There is truly nothing. Everything was so throughly thought of, that all my expectations were met and exceeded.

✓Cennet gibi bir yerde, ultra mükemmel hizmet ve kalite, muhteşem mutfağıyla en keyif aldığımız yer. Çalışan herkese ayrı ayrı tesekkuredilecek bir hotel.

✓Красиво, лагуна

!Остался негатив, ресторан просто берет деньги с головы такое впечатление что официанты регулируют ценами. Я никогда на это не обращал внимание но здесь меня удивили в обратном порядке((

!Beautiful location, but an extremely disappointing experience and management did not even respond to our formal complaint We recently stayed four nights at Yazz Collective, expecting the exceptional level of hospitality, dining and service that should accompany a property marketed and priced as an exclusive luxury resort. Unfortunately, despite the beautiful setting, our experience was nowhere near the standard we expected. What makes matters worse is that after our stay I sent a detailed formal complaint to Yazz Collective and subsequently sent a follow-up after receiving no acknowledgement. Neither email received a response. Our poor experience started from the moment we arrived. At reception, Adnan provided virtually no welcome or introduction to the resort. We were not told about breakfast times, restaurants, lunch arrangements, activities, beach facilities, sunbeds or even the changing facilities available while we waited for our room. Another member of staff happened to overhear our conversation and told us we could use the showers and changing facilities. I later had to contact the hotel myself via WhatsApp simply to obtain basic information about the resort. Adnan’s manner also came across to us as dismissive and disinterested. We initially gave him the benefit of the doubt and assumed perhaps he was simply having a difficult day. Unfortunately, we encountered the same attitude from him at checkout. The restaurant experience was considerably worse. On our first evening, we ordered two steaks, one well done and one medium. Both arrived extremely undercooked. We sent them back, only for them to return still extremely rare. Nobody then bothered to come back and check whether they were acceptable. We were so disappointed that we chose not to eat dinner at the hotel the following evening. Even basic beach food service lacked attention to detail. We repeatedly ordered sauces with our food, only for the food to arrive without them.