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The Erzurum Hotel★★★★

Yunusemre mah İbrahim Polat Cad Palandöken No 53Show Map

Popular facilities

Free WiFiParkingRestaurantScreens / Barriers between staff and guests for safetyRoom service24-hour front deskAirport shuttleFamily roomsWiFi availableFree ParkingNon-smoking roomsHeatingLift / ElevatorLaundry
See all 77 facilities

Food & drink

  • Restaurant
  • Room service
  • Breakfast in the room
  • Kid-friendly buffet
  • Coffee Shop on site
  • Physical distancing in dining areas
  • Screens / Barriers between staff and guests for safety
  • Breakfast takeaway containers
  • Mobile app for room service

Family & kids

  • Family rooms

Services

  • 24-hour front desk
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Fax/photocopying
  • Tour desk
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Airport drop off
  • Airport pick up
  • Shuttle service
  • Laundry washed per local authority guidelines
  • 24-hour security

Internet & parking

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Valet parking
  • Private parking

Rooms & accessibility

  • Non-smoking rooms
  • Heating
  • Lift / Elevator
  • Safety deposit box
  • Soundproof rooms
  • Non-smoking throughout
  • Allergy-free room
  • Staff adhere to local safety protocols
  • Smoke alarms

General

  • Express check-in/check-out
  • Skiing
  • Ski storage
  • Private check-in/check-out
  • Designated smoking area
  • Special diet menus - on request
  • Kid meals
  • Lockers
  • Vending machine - drinks
  • Ski equipment hire on site
  • Ski-to-door access
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Key card access

Choose your room

Guests

Prices shown for Aug 26 – Aug 30 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.

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Review highlights

9.8

Wonderful

Based on 620 reviews

What did guests like the most

Friendly serviceGood locationNice breakfast

Categories

Cleanliness9.6
Service10.0
Location10.0
Room Quality9.6
Amenities9.2
Value for Money10.0
Food and Beverage10.0
Overall Experience10.0
Show details
  • Cleanliness: Some comments noted cleanliness positively, but issues with room conditions were mentioned.
  • Service: Consistently praised for friendly and helpful staff.
  • Location: Well-located between the city and ski mountains, appreciated in multiple reviews.
  • Room Quality: Mentioned as spacious and stylish, but issues with comfort and amenities noted.
  • Amenities: Amenities like ironing facilities and air conditioning were criticized or missing.
  • Value for Money: Mostly perceived positively, though some felt prices were high for what was offered.
  • Food and Beverage: Good breakfast mentioned in several reviews, but some had complaints.
  • Overall Experience: Generally high satisfaction but noted some disappointing aspects.

Watch out for: Lack of air conditioning · Room comfort issues · High prices

This sentiment is generated from 620 reviews summarized by AI.

Verified guest reviews via booking partner

9Esmer61· solo traveller

Onze kamer was heel groot met veel confort. Ontbijt was heerlijk en personeel was erg vriendelijk.

De douchekraan sprong soms van warm naar koud. Wasbak is aan de lage en kleine kant.

8Adem· family with children
10Konstantin· extended group

Расположение вдали от города

Плохо работает фен, завтрак слабый

10Yelena· couple

My 4th stay. Staff is amazing. Thank you for checking us in so late into the night.

About the hotel

Luxurious Accommodation

Experience comfort and convenience at The Erzurum Hotel, located just 5 km from Lala Mustafa Pasa Mosque. Each room is equipped with modern amenities including a TV, safety deposit box, and free WiFi, ensuring a relaxing stay.

Ski-to-Door Access

For ski enthusiasts, our 4-star hotel offers ski-to-door access and ski equipment hire, making it the perfect choice for a winter getaway. After a day on the slopes, unwind in our cozy rooms and enjoy a hot shower with complimentary toiletries.

Delicious Dining Options

Start your day right with a buffet breakfast at our restaurant, offering a variety of options including continental and vegetarian choices. Whether you're fueling up for a day of skiing or winding down after sightseeing, our dining options cater to all tastes.

Book your stay at The Erzurum Hotel now and indulge in a memorable experience filled with comfort and adventure.

Property description provided by our booking partner.

Location

Yunusemre mah İbrahim Polat Cad Palandöken No 53Open in Google Maps
Check-in from 02:00 PMCheck-out until 12:00 PM

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