The City Hotel★★★★
Aksaray Mah. Namikkemal Cad. Manastirli Rifat Sok. No:33Show Map
Popular facilities
See all 55 facilitiesShow less
Pools & wellness
- Sauna
- Massage services
- Spa/wellness center
- Hammam
Food & drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Physical distancing in dining areas
- Breakfast takeaway containers
Family & kids
- Family rooms
Services
- 24-hour front desk
- Laundry
- Airport shuttle
- Fax/photocopying
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Currency exchange
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Shuttle service
- Laundry washed per local authority guidelines
Internet & parking
- WiFi available
- Free WiFi
Rooms & accessibility
- Non-smoking rooms
- Air conditioning
- Heating
- Lift / Elevator
- Safety deposit box
- Soundproof rooms
- Staff adhere to local safety protocols
General
- Express check-in/check-out
- Designated smoking area
- Shared lounge/TV area
- Special diet menus - on request
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
Choose your room
Prices shown for Aug 26 – Aug 30 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Fair
Based on 38 reviews
What did guests like the most
Categories
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- Cleanliness: The cleanliness was below expectations as the hotel's actual condition differed from what was shown in the photos.
- Service: The staff attempted to be friendly, but their ability to assist with issues was limited.
- Location: The location seems to have potential but was not highlighted as a strong positive.
- Room Quality: The room quality did not match the images presented online.
- Amenities: Standard amenities were available, but not particularly noteworthy.
- Value for Money: Felt misled regarding pricing as the advance payment created dissatisfaction.
- Food and Beverage: No specific mention, assumed standard quality for this hotel tier.
- Overall Experience: General experience was disappointing due to false advertising and issues with the reservation.
Watch out for: Misleading imagery · Poor room quality
✦ This sentiment is generated from 38 reviews summarized by AI.
Verified guest reviews via booking partner
El personal intentó ser amable, porque intenté anular desde el primer día, tal y como pero no pudo ser posible
Nada que ver con las fotos, en la misma recepción, no parábamos de mirar las fotos del Hotel de la aplicación booking con la realidad que nos encontrábamos, nos dieron ganas de anular al momento pero como desgraciadamente para poder reservar, tienes que hacer el pago por adelantado ahí nos dimos cuenta del error. Ahora estamos en otro Hotel donde sin recurrir a la aplicación y comprobando primero el precio previamente entramos a preguntar y aún nos ofrecía más barato y la imagen que nos dió el Hotel nada que ver con el anterior. Por lo cual recomiendo que se venga sin reservar y me sabe muy mal por la aplicación, pero así debí hacerlo desde el primer día, y luego si me interesa reservar en la misma puerta o en la misma recepción del Hotel, así no doy lugar más a engaños, pues no es la primera vez que me pasa aquí en Turquía pagar por adelantado a través de la aplicación y que luego no te acepten el precio de la aplicación y no te dejan hacer el check-in, que esto mismo ya me pasó aquí hace cuatro años y hasta que Booking.com me devolvió me tuve que buscar la vida para reservar otro Hotel, habían otros chicos en la recepción que les había pasado exactamente lo mismo que a mí, pues se ve que el recepcionista hablaba con el dueño o el encargado y no aceptaban la reservas de Booking.com.
About the hotel
Luxury Spa with Turkish Hammam
Indulge in relaxation at our luxury spa, complete with a traditional Turkish hammam and massage facilities. Unwind and rejuvenate during your stay at The City Hotel.
Stunning Marmara Sea Views
Enjoy a culinary experience like no other at our Marmara Restaurant's spacious terrace, offering breathtaking views of the Marmara Sea. Immerse yourself in traditional Turkish cuisine while taking in the picturesque scenery.
Convenient Location
Explore Istanbul's Old Town with ease as The City Hotel is a short walk from Hagia Sophia and Topkapi Palace. With a metro stop just 10 minutes away, discovering the city's historic sites and reaching Taksim Square is a breeze.
Experience luxury, breathtaking views, and convenience at The City Hotel. Book your stay now!
Property description provided by our booking partner.