Surmeli Istanbul Hotel★★★★★
Prof. Dr. Bulent Tarcan Sokak No:3 GayrettepeShow Map
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Popular facilities
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Pools & wellness
- Swimming pool
- Outdoor pool
- Outdoor pool - seasonal
- Kids' pool
Beach & outdoors
- Terrace
- Garden
- Sun terrace
- Outdoor furniture
- Sun loungers or beach chairs
- Sun umbrellas
Food & drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Barber/beauty shop
- Snack bar
- Kid-friendly buffet
- Coffee Shop on site
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Mobile app for room service
Family & kids
- Family rooms
Services
- 24-hour front desk
- Business center
- Laundry
- Luggage storage
- Fax/photocopying
- Tour desk
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Currency exchange
- Daily housekeeping
- Concierge service
- Laundry washed per local authority guidelines
- 24-hour security
Internet & parking
- WiFi available
- Free WiFi
- Parking
- Valet parking
- Private parking
- Parking garage
Rooms & accessibility
- Non-smoking rooms
- Air conditioning
- Heating
- Pets allowed
- Lift / Elevator
- Safety deposit box
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Staff adhere to local safety protocols
- Smoke alarms
General
- Express check-in/check-out
- Packed lunches
- Private check-in/check-out
- Designated smoking area
- Special diet menus - on request
- Kid meals
- Lockers
- Wine/champagne
- Fruits
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Key card access
- Tour/class on local culture
Choose your room
Prices shown for Oct 10 – Oct 14 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Good
Based on 356 reviews
What did guests like the most
Categories
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- Cleanliness: Old and dirty, reflecting negative sentiments regarding cleanliness.
- Service: Staff was very helpful and provided great service, despite issues from cleaning staff.
- Location: Good location, close to various attractions, although noisy due to construction.
- Room Quality: Rooms are old, broken, and did not meet expectations for this hotel rating.
- Amenities: Amenities did not meet expectations for a 5-star hotel standard.
- Value for Money: Paid a lot for what felt like a 3-star experience.
- Food and Beverage: Food was great, with excellent buffet experience.
- Overall Experience: Mixed feelings due to service experiences overshadowed by room quality.
Watch out for: Old and dirty rooms · Poor cleanliness
✦ This sentiment is generated from 356 reviews summarized by AI.
Verified guest reviews via booking partner
Totul, locatia si privelistea
The location is good and convenient, and the price is attractive compared to other hotels in the area.
I stayed at this hotel for an extended period and had to change rooms three times. Each room had a different problem: air conditioning, minibar, TV, or extremely weak internet. In my opinion, the hotel is closer to a 3-star standard or below and needs significant renovation and better maintenance. It may be suitable for a solo traveler or two friends looking for an affordable stay, but I would not recommend it for families or couples seeking comfort.
About the hotel
Luxurious Accommodation and Dining
This hotel in Istanbul's vibrant Sisli district offers spacious rooms with modern furnishings, free WiFi, and a Turkish restaurant serving local and international flavors. Enjoy the convenience of 24-hour room service and wake-up calls, ensuring a comfortable stay.
Relaxation and Wellness Amenities
Indulge in relaxation at Aura Spa, featuring a Turkish Bath, sauna, steam bath, and fitness center. Pamper yourself with face and body treatments for the ultimate rejuvenation experience during your stay.
Leisure and Convenience
Unwind by the outdoor pool with a sun-lounger terrace or explore nearby attractions such as Yildiz Palace and Istiklal Street. With free on-site parking and proximity to Istanbul International Airport, your travel needs are effortlessly met.
Book now for a luxurious and rejuvenating stay at Istanbul Surmeli Hotel!
Property description provided by our booking partner.