Sultan Tugra Hotel★★★★
Keresteci Hakkı Sokak No:13Show Map
Popular facilities
See all 57 facilitiesShow less
Food & drink
- Room service
- Physical distancing in dining areas
- Mobile app for room service
Family & kids
- Family rooms
Services
- 24-hour front desk
- Airport shuttle
- Fax/photocopying
- Tour desk
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Airport drop off
- Airport pick up
- Shuttle service
- Laundry washed per local authority guidelines
- 24-hour security
Internet & parking
- WiFi available
- Free WiFi
- Parking
- Free Parking
Rooms & accessibility
- Non-smoking rooms
- Air conditioning
- Heating
- Safety deposit box
- Soundproof rooms
- Non-smoking throughout
- Allergy-free room
- Staff adhere to local safety protocols
- Smoke alarms
General
- Express check-in/check-out
- Private check-in/check-out
- Wine/champagne
- Fruits
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
Choose your room
Prices shown for Aug 25 – Aug 29 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Fair
Based on 69 reviews
What did guests like the most
Categories
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- Cleanliness: Generally praised as clean and warm across multiple reviews; rooms described as clean and regularly serviced (one guest noted the top bed wasn’t always made).
- Service: Consistently highlighted as exceptional, friendly and helpful — reception and kitchen staff repeatedly singled out for attentive service and extra gestures (e.g., preparing sandwiches for early departures).
- Location: Very good location close to Sultanahmet/Blue Mosque and main attractions, surrounded by restaurants and in a quiet area — frequently mentioned as a major positive.
- Room Quality: Mixed impressions: comfortable mattress and attractive decoration noted, but rooms can be small; some maintenance/comfort issues (odd mirror arrangement, limited hanging space, lamp with cut cable) reduce satisfaction.
- Amenities: Mixed-to-negative: appreciated extras include free water/24h hot drinks, reasonable minibar and umbrella lending, but practical problems are significant — inconsistent Wi‑Fi (multiple SSIDs, only one working), AC not working for some, occasional cold water and lack of hooks/storage.
- Value for Money: Perceived as good value by several reviewers; positive mentions of reasonable prices (minibar) and location versus price.
- Food and Beverage: Frequently criticized: breakfast often described as limited (few options, no fresh fruit, tetra-pack juice) and hot items served lukewarm or cold; some guests found it acceptable, but overall F&B sentiment is negative.
- Overall Experience: Overall positive stays with many guests recommending the hotel thanks to staff, cleanliness and location, though issues with breakfast and certain amenities tempered experience for some.
Watch out for: Limited and often poor-quality breakfast (no fruit, lukewarm/cold items) · Wi‑Fi inconsistencies (multiple SSIDs, only one working) · Heating/AC and water temperature issues for some rooms · Small rooms and confusing/overwhelming decor (mirrors) · Maintenance issues (cut lamp cable, limited hanging/storage space)
✦ This sentiment is generated from 69 reviews summarized by AI.
Verified guest reviews via booking partner
La gentillesse du personnel et l’emplacement
Найбільш сподобались відношення персоналу,а особливо інка яка готувала,вона просто неймовірна, настільки добра та світла !!!
Трохи є сміття навколо отеля,але то не тільки їх провина,а і місцевих жителів, і саме головне що в ліжку був дуже продавлений матрац,чоловік із змістом 188 було дуже не комфортно.
About the hotel
Discover the charm of Sultan Suites Hotel, ideally nestled in the heart of Istanbul, just minutes away from the city's most iconic landmarks.
Prime Location
Explore the rich history of Istanbul with the Blue Mosque and Hagia Sophia both within a 10-minute walk. Enjoy proximity to the Spice Bazaar, Suleymaniye Mosque, and Galata Tower, making your stay unforgettable.
Comfort & Convenience
Our rooms feature modern amenities, including flat-screen TVs, safety deposit boxes, and private bathrooms with showers. Some rooms offer stunning city views, ensuring a delightful retreat after a day of exploration.
Delicious Breakfast Options
Start your day right with our buffet, continental, or halal breakfast, setting the perfect tone for your adventures in this vibrant city.
Experience the warm hospitality of Sultan Suites Hotel. Book your stay today and immerse yourself in the magic of Istanbul.
Property description provided by our booking partner.