Sultan Tughra Hotel - Special Class★★★★
Sultanahmet Mah Keresteci Hakki Sok, No:17, Istanbul, Istanbul, 34122Show Map
Popular facilities
See all 36 facilitiesShow less
Pools & wellness
- Conference space
- Free newspapers in lobby
Food & drink
- Free breakfast
- Continental breakfast
- Snack bar/deli
- Free continental breakfast
Sports & entertainment
- Water-efficient showers only
Services
- 24-hour front desk
- Luggage storage
- Concierge service
- Safe-deposit box at front desk
- Tours/ticket assistance
- 24-hour business center
- Airport transportation - pickup (surcharge)
- Accessible airport shuttle
- No accessible airport shuttle
Internet & parking
- Free WiFi
Rooms & accessibility
- Wheelchair accessible
General
- Express check-out
- Express check-in/check-out
- Hiking/biking trails nearby
- Television in common areas
- Smoke-free property
- Express check-in
- Computer station
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Eco-friendly cleaning products used
- Organic food
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Vegan menu options available
Choose your room
Prices shown for Aug 26 – Aug 30 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Very good
Based on 105 reviews
Categories
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- Cleanliness: The hotel is described as dirty with unkempt bathrooms and unpleasant rooms.
- Service: Staff were reported as rude and unhelpful.
- Location: Location was not mentioned specifically, assumed to be average.
- Room Quality: Rooms are outdated with significant maintenance issues.
- Amenities: Lack of basic amenities such as kettle, cups, and spoons.
- Value for Money: The review indicates a perception of being significantly overpriced.
- Food and Beverage: Food and beverage not mentioned, assumed to be standard quality for this hotel tier.
- Overall Experience: General dissatisfaction with the overall hotel experience.
Watch out for: Dirty rooms · Rude staff · Poor amenities · Outdated facilities
✦ This sentiment is generated from 105 reviews summarized by AI.
Verified guest reviews via booking partner
Loved the decor and the staff were extremely helpful. Great location, close the Blue Mosque, Grand Palace and Grand Bazaar.
I really liked the staff members as they provided the best customer service. Location was perfect near all attractions, but breakfast could be way better and for Turkey they could have better quality for food and coffee.
Absolutely LOVED the people that worked there! The room was comfortable & honestly ornate to the point of being comical. I loved it! My gosh, that food for breakfast was outstanding, too!
AVOID THIS IS NOT A 4 STAR HOTEL!!! Checked out early it was so bad. This is a 1/2 star hotel at best, extremely disappointed with our experience here never had to deal with a missold holiday property. Please read most recent reviews it is an outdated property with rude staff and lack of amenities. Never have I ever checked out of a hotel early because of how unhygienic and unimpressed I was with the difference between what is advertised on the websites vs how outdated the hotel actually is. Short reasons why: - Unpleasant rooms and bathrooms that are unkempt - Brown splashes on the ceiling above where you sleep - Dirty walls - Rusted bathroom metallurgy - Broken mirror - A hairdryer that is from 2005 that has a filament that heats up red when used and has to turn itself off every 5 minutes to cool down - Bathroom hooks are swivelling when you hang something on them - You could turn the bathroom tap 360 degrees because it was so ill fitted/ready to come off entirely - Wallpaper coming off the walls - Worn out sofa in the room - Mezzanine floor is only 1 metre in height such that the bed is actually just a mattress on the floor, we bumped our heads every time we got up - No kettle, cups or spoons provided in the rooms - Outdated - Rude staff - we were told upon asking for some cups (because maybe they weren't provided in the room in the first place) and a butter knife that we were asking for 'too much' - - Asked where we are 'originally from' when asking for milky tea.
About the hotel
Experience the elegance of Sultan Tughra Hotel - Special Class, nestled in the heart of Istanbul, where art deco meets luxurious comfort.
Exquisite Dining Experience
Indulge in a culinary journey at our buffet restaurant featuring a bar/lounge, or savor 24-hour room service. Wake up to a complimentary continental breakfast served daily, ensuring you're energized for your adventures.
Comfortable and Chic Rooms
Retreat to one of our 9 stylish guestrooms, equipped with minibars, DVD players, and complimentary WiFi. Enjoy designer toiletries in private bathrooms, enhancing your stay with a touch of luxury and convenience.
Unmatched Location and Convenience
Discover the iconic sites of Istanbul, including Hagia Sophia and the Blue Mosque, all within a short stroll. With express check-in/out and a 24-hour business center, our hotel caters to both leisure and business travelers.
Don't miss out on the ultimate Istanbul experience—book your stay with us today!
Property description provided by our booking partner.