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Shining Star Hotel

Alayköşkü Caddesi Şengül Hamam Sk. No: 3 SultanahmetShow Map

Popular facilities

Free WiFiBar24-hour front deskAirport shuttleFamily roomsWiFi availableNon-smoking roomsAir conditioningHeatingLift / ElevatorLaundryExpress check-in/check-outSafety deposit boxFax/photocopying
See all 64 facilities

Food & drink

  • Bar
  • Kid-friendly buffet
  • Physical distancing in dining areas

Family & kids

  • Family rooms

Services

  • 24-hour front desk
  • Laundry
  • Airport shuttle
  • Fax/photocopying
  • Ironing service
  • Dry cleaning
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Airport drop off
  • Airport pick up
  • Shuttle service
  • Laundry washed per local authority guidelines
  • 24-hour security

Internet & parking

  • WiFi available
  • Free WiFi

Rooms & accessibility

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Lift / Elevator
  • Safety deposit box
  • Soundproof rooms
  • Facilities for disabled guests
  • Non-smoking throughout
  • Wheelchair accessible
  • Baby safety gates
  • Staff adhere to local safety protocols
  • Smoke alarms

General

  • Express check-in/check-out
  • Private check-in/check-out
  • Designated smoking area
  • Lockers
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Fruits
  • Visual aids: Braille
  • Auditory guidance
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Face masks for guests available
  • Delivered food - securely covered
  • Security alarm
  • Key card access
  • Tour/class on local culture

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Guests

Prices shown for Aug 26 – Aug 30 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.

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Review highlights

9.3

Wonderful

Based on 755 reviews

What did guests like the most

Great serviceConvenient locationCleanliness

Categories

Cleanliness9.1
Service10.0
Location10.0
Room Quality8.6
Amenities9.6
Value for Money9.0
Food and Beverage8.6
Overall Experience9.6
Show details
  • Cleanliness: Clean hotel with good hygiene standards mentioned in multiple reviews.
  • Service: Attentive, friendly, and honest staff; excellent service reported.
  • Location: Great location within walking distance to numerous attractions.
  • Room Quality: Rooms not as promised in some bookings, affecting overall satisfaction.
  • Amenities: Good breakfast variety mentioned, but some amenities could improve.
  • Value for Money: Standard quality for this hotel tier; some issues with booking accuracy.
  • Food and Beverage: Breakfast was good, but coffee was weak and often running out.
  • Overall Experience: Generally positive experience, despite some service and room issues.

Watch out for: Booking issues · Weak coffee

This sentiment is generated from 755 reviews summarized by AI.

Verified guest reviews via booking partner

10David· couple
2973sanitas· Solo travel

This is the worst hotel experience ever. First, the hotel is no where near a 4 star hotel, the bed felt horrible, the pillows are uncomfortable, and the breakfast is horrible. The powdery/watery carton eggs tasted awful and had a weird smell. You cannot get hot water or tea. The orange juice tasted like concentrate in a gallon jug. Not real juice. Very limited fresh hot food. You cannot even order fresh eggs/omelette. The staff members, with the exception of the bell man, were super rude and unprofessional. The cleaning lady rang my room door three times, telling me she wanted to clean my room. She walked in on me while I was in the shower and I told her to come back in 20 minutes. She rang my room bell twice after that to come in and clean. The next day, I asked for a late check-out and I was behind an hour after the the late check-out time, so the front desk manager instructed the cleaning lady to come and open my door, prop it open, and demand to clean immediately. I stood there in pants and a t-shirt, partially dressed. This hotel is a 2-star at best, horrible food, horrible staff, and expensive. Fortunately, this hotel's quality and service is not representative of Istanbul. Do not go to this hotel, you will hate it.

10Giuseppe· family with children

Buona colazione. Posizione comoda, vicino a siti importanti. con il tram/ bus lì vicino si può andare facilmente in altre parti della città.

8Andrea· solo traveller

Posizione ottima Camera molto bella

About the hotel

Central Location

Shining Star Hotel, centrally located in Istanbul, offers convenience and easy access to popular landmarks such as Basilica Cistern and Hagia Sophia.

Comfortable Accommodation

Each unit at the hotel is designed for comfort, featuring amenities like air conditioning, flat-screen TV, and a minibar. The 24-hour front desk and free WiFi ensure a pleasant stay for all guests.

Nearby Attractions

Explore iconic sites like Blue Mosque and Topkapi Palace, all within close proximity to the hotel. With airport transfers available, your journey is made hassle-free.

Book your stay at Shining Star Hotel for a memorable Istanbul experience!

Property description provided by our booking partner.

Location

Alayköşkü Caddesi Şengül Hamam Sk. No: 3 SultanahmetOpen in Google Maps
Check-in from 02:00 PMCheck-out until 12:00 PM

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