Sapran Deluxe Hotel★★★★
Ahmet Arslan Caddesi Şehitler Mahallesi No:57 No:57Show Map
Popular facilities
See all 48 facilitiesShow less
Beach & outdoors
- Terrace
Food & drink
- Coffee Shop on site
- Physical distancing in dining areas
Family & kids
- Family rooms
Services
- 24-hour front desk
- Luggage storage
- Fax/photocopying
- Meeting/banquet facilities
- Daily housekeeping
- Laundry washed per local authority guidelines
- 24-hour security
Internet & parking
- Parking
- Free Parking
- Private parking
- Accessible parking
Rooms & accessibility
- Non-smoking rooms
- Heating
- Lift / Elevator
- Safety deposit box
- Facilities for disabled guests
- Wheelchair accessible
- Staff adhere to local safety protocols
- Smoke alarms
General
- Designated smoking area
- Toilet with grab rails
- Indoor play area
- Lower bathroom sink
- Higher level toilet
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Security alarm
- Thermometers for guests provided by property
Choose your room
Prices shown for Aug 25 – Aug 29 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Good
Based on 4 reviews
What did guests like the most
Categories
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- Cleanliness: Guests mentioned the cleanliness as a positive aspect of the hotel.
- Service: Service was generally appreciated, although a few guests had complaints about wait times.
- Location: The hotel is located in close proximity to many key landmarks and public transport.
- Room Quality: Guests found the rooms to be spacious and comfortable.
- Amenities: The amenities provided were satisfactory, with highlights on the gym and pool, though some guests mentioned the lack of spa services.
- Value for Money: Mixed opinions on the value for money, with some finding the price high for the services offered.
- Food and Beverage: Breakfast and restaurant services were generally well-received, though some guests desired more variety.
- Overall Experience: Most guests had a positive overall experience and would recommend the hotel to others.
Watch out for: No coffee at breakfast · Limited coffee options in room
✦ This sentiment is generated from 4 reviews summarized by AI.
Verified guest reviews via booking partner
Room was comfortable and quiet. Breakfast had plenty of choice. On site parking was at side of hotel. Easy access to main road avoiding town.
No coffee at breakfast or in room.
Tesis fotoğraflarda gösterildiği kadar yeni ve konforlu değil. Odalar sigara kokuyor. Havlular eski. Banyoda su az akıyor. Sabah 10:00’a kadar olan kahvaltıyı 09:40 restoranda olmamıza rağmen toplanmış bulduk. Bize tabak ile kahvaltı servisi yapıldı. Sezon ortası bina içinde ve dışında tadilat yapılması otelin ne kadar kötü yönetildiğinin göstergesi. Zaten 1 ay sonra sezon kapanmasından dolayı misafir sayısı minimuma inecektir. Şehir merkezinin de dışında olması hizmet, konfor, hijyen kriterlerinin de oldukça düşük olması nedeniyle kesinlikle tavsiye etmem. Fiyatları da şehir merkezindeki birçok çok daha iyi otel ile aynı.
Doğu illerinde maalesef sigara içilen ve içilmeyen oda ayırımı henüz daha bilinçlendirilmemiş. Sanırım Sigara içmeyen veya sigara kokusundan şikayet eden müşteri sayısı daha az olduğu için Otel işletmecileri de müşteri kaybı olmaması açısından sigaradan şikayetçi misafirleri idare etmeye çalışıyor. Sapran Otelde de aynısını yaşadım. Ama hemen odayı değiştirip yardımcı oldular. Güler yüzleri ve yardımcı olan personeli ile gerçekten teşekkür ederim.
I left immediately and didn’t stay any night. Booked a four night stay and they refused any refund but told my local friend they would refund me. Refused all calls from hotels.com Terrible customer service
About the hotel
Luxurious 4-Star Accommodation with Terrace
Family-Friendly Atmosphere
Delicious Buffet Breakfast
Book your stay at Sapran Deluxe Hotel in Kars for an unforgettable experience!
Property description provided by our booking partner.