Nayla Palace Hotel-Special Category
Kutlugun Sok. No 12 SultanahmetShow Map
Popular facilities
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Beach & outdoors
- Terrace
Food & drink
- Restaurant
- Room service
- Bar
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Mobile app for room service
Family & kids
- Family rooms
Services
- 24-hour front desk
- Luggage storage
- Airport shuttle
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Dry cleaning
- Currency exchange
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Airport drop off
- Airport pick up
- Shuttle service
- Laundry washed per local authority guidelines
- 24-hour security
Internet & parking
- WiFi available
- Free WiFi
- Parking
- Private parking
- Street parking
Rooms & accessibility
- Non-smoking rooms
- Air conditioning
- Heating
- Lift / Elevator
- Safety deposit box
- Soundproof rooms
- Staff adhere to local safety protocols
- Smoke alarms
General
- Express check-in/check-out
- Private check-in/check-out
- Wine/champagne
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Security alarm
- Thermometers for guests provided by property
- Key card access
Choose your room
Prices shown for Aug 26 – Aug 30 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Very good
Based on 1,830 reviews
What did guests like the most
Categories
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- Cleanliness: Multiple negative mentions of cleanliness issues including dirty bathroom fixtures and broken linens.
- Service: Staff were friendly but interaction was minimal and not proactive.
- Location: Conveniently located near major sights, highly praised across multiple reviews.
- Room Quality: Room quality was mixed; mentions of small room and old furnishings detracted from overall experience.
- Amenities: Offered basic amenities, but shortcomings in service and Wi-Fi impacted experience.
- Value for Money: Good value for budget travel considering location, but missed expectations in cleanliness.
- Food and Beverage: Breakfast options were limited and initial quality did not meet expectations.
- Overall Experience: Location offered convenience but overall experience did not fully meet expectations.
Watch out for: Cleanliness issues · Limited breakfast options · Small room size
✦ This sentiment is generated from 1,830 reviews summarized by AI.
Verified guest reviews via booking partner
Nos gustó que las habitaciones son espaciosas, te dejan agua todos los días y todo estaba muy limpio. La ubicación es estupenda, a menos de 5 minutos de la Mezquita Azul y Santa Sofía. En recepción hablan inglés.
El desayuno regular, faltaba variedad de embutidos y el tostador no funcionaba. Además el personal habla poco o nada de inglés, por lo que tampoco puedes pedirle nada. Los manteles de las mesas sucios.
L'emplacement, petit déjeuner, propreté , calm , acceuil
Todo genial sobre todo les chicas q sirven desayuno son muy simpaticas siempre ayudan aunq yo no entiendo turkish pero intentan ayudar q quemo mano de mi hija con agua caliente y ellas han puesto yogur y todo remedios para q mi hija se siente mejor y se mejoro.gracis chicas❤️❤️❤️❤️
Deayuno ubicacion limpieza tranquilidad
About the hotel
Charming Turkish-Style Accommodation with Sea Views
Located just 200 meters from the Hagia Sophia Mosque, Nayla Palace Hotel-Special Category offers elegantly decorated rooms with modern amenities.
Comfortable Rooms and Convenient Services
Each room features wooden floors, air conditioning, and a satellite TV. Guests can enjoy a daily breakfast in the dining room and benefit from services like airport transfers and car rentals arranged by the 24-hour reception.
Prime Location near Historic Landmarks
Situated a short walk from attractions like the Topkapi Palace and Blue Mosque, the hotel is ideal for exploring Sultanahmet's treasures. Cankurtaran Railway Station is also conveniently close by.
Book your stay at Nayla Palace Hotel-Special Category for a memorable experience in Istanbul.
Property description provided by our booking partner.