Naturkoy Sapanca
MAhmudiye Köyü, Mahmudiye Mahallesi, Dere İçi Mevkii, Ceylan 1. Sokak No: 60/1Show Map
Popular facilities
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Beach & outdoors
- Terrace
- Garden
- Sun terrace
- Kids' outdoor play equipment
- Outdoor furniture
- Outdoor fireplace
Food & drink
- Restaurant
- Coffee Shop on site
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
Sports & entertainment
- Games room
Family & kids
- Family rooms
- Children's playground
- Babysitting/child services
Services
- 24-hour front desk
- Fax/photocopying
- Tour desk
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Currency exchange
- Daily housekeeping
- Minimarket on site
- Concierge service
- Laundry washed per local authority guidelines
- 24-hour security
Internet & parking
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Valet parking
- Private parking
- Accessible parking
- Parking garage
Rooms & accessibility
- Non-smoking rooms
- Air conditioning
- Heating
- Pets allowed
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Staff adhere to local safety protocols
- Smoke alarms
General
- BBQ facilities
- Horse riding
- Skiing
- Private check-in/check-out
- Designated smoking area
- Shared lounge/TV area
- Kid meals
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Visual aids: Braille
- Auditory guidance
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Key access
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Live music/performance
Choose your room
Prices shown for Aug 26 – Aug 30 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Good
Based on 51 reviews
What did guests like the most
Categories
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- Cleanliness: Reviews indicate the facility is not clean, with multiple mentions of dirtiness and insects.
- Service: Staff attempts to provide service, but lack of professionalism is noted, leading to a lower score.
- Location: Positive sentiment towards the natural location and proximity to attractions.
- Room Quality: Specific complaints about room conditions including cleanliness and facilities not meeting expectations.
- Amenities: Lack of proper amenities as the booked facilities did not meet the provided description.
- Value for Money: Too expensive for what was offered, as per multiple reviews.
- Food and Beverage: Mention of issues with meal agreements and related complaints about breakfast.
- Overall Experience: General dissatisfaction expressed across various feedback points.
Watch out for: Insects · Poor cleanliness · High cost for lack of value
✦ This sentiment is generated from 51 reviews summarized by AI.
Verified guest reviews via booking partner
مجمع ممتاز فيه تنوع جميل واطلالات رائعه والفطور جميل
الشراشف قصيره والمخدات على السرير 2 فقط وصغيره وليست مريحه
Nordan ( Manager of housekeeping ) Breakfast Staff of breakfast
I found web of spiders on the face towel in the bathroom extended from the mirror till the handle of the towel.. The person speaking Arabic is speaking inappropriately and very very bad in response which told me it’s normal. IS IT NORMAL TO STAY WITH SPIDERS ON THE FACE TOWEL AND ABOVE MY BED AND EVERYWHERE IN THE SUIT???? I can’t imagine that I faced that situation and also with my children. The person speaks Arabic came to the room with person to clean the ceiling with BROOM.. (that’s what they call cleaning) In the evening when I disagree about the family suit which is still found spiders after cleaning, another man put me in the room with no AC in the bedroom and smaller than the family suit.. If NORDAN found in the day of arrival, I don’t think that there is any problem with me.. she is very helpful and cleaned every cm in the suit..And apologized to me for everything.. Special thanks to her.
الطبيعة
محاولة تغيير الاتفاق في الافطار
About the hotel
Luxurious Accommodation with Picturesque Views
Modern Amenities and Services
Discover a tranquil retreat at Naturkoy Sapanca, offering elegantly appointed rooms with stunning pool views and a range of amenities including a restaurant serving delectable cuisines. Enjoy the convenience of air conditioning, flat-screen TV, minibar, and more in every room. Indulge in activities like skiing and unwind at the children's playground. With multilingual staff and services like babysitting and currency exchange, your comfort is our priority.
Scenic Garden and Recreation
Experience the beauty of nature at our garden oasis and terrace, perfect for relaxation. Take advantage of free private parking, shared lounge, and concierge service for a seamless stay. Whether you seek adventure or tranquility, Naturkoy Sapanca promises an unforgettable getaway.
Book your stay at Naturkoy Sapanca for a memorable escape in Sakarya.
Property description provided by our booking partner.