Masal Otel
Omeraga Mah., Naci Girginsoy Sok. No:11Show Map
Popular facilities
See all 43 facilitiesShow less
Food & drink
- Room service
- Breakfast in the room
- Screens / Barriers between staff and guests for safety
- Mobile app for room service
Family & kids
- Family rooms
Services
- 24-hour front desk
- Laundry
- Fax/photocopying
- Ironing service
- Daily housekeeping
- Laundry washed per local authority guidelines
Internet & parking
- WiFi available
- Free WiFi
Rooms & accessibility
- Non-smoking rooms
- Air conditioning
- Heating
- Pets allowed
- Safety deposit box
- Smoke alarms
General
- Designated smoking area
- Shared lounge/TV area
- Grocery deliveries
- Lockers
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
Choose your room
Prices shown for Aug 26 – Aug 30 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Fair
Based on 57 reviews
What did guests like the most
Categories
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- Cleanliness: The hotel is dirty and not worth a stay.
- Service: Staff is rude and unhelpful.
- Location: Convenient location for a family stopover.
- Room Quality: Rooms are not well-maintained; issues reported.
- Amenities: No elevator, air conditioning broken.
- Value for Money: Overpriced for the experience received.
- Food and Beverage: Standard quality for this hotel tier.
- Overall Experience: Overall dissatisfaction but had a decent location.
Watch out for: Very poor cleanliness · Unpleasant staff interactions · No working amenities
✦ This sentiment is generated from 57 reviews summarized by AI.
Verified guest reviews via booking partner
Clean and comfortable
Very nice
It is not clean enough
About the hotel
City Views and Family-Friendly Accommodation
Enjoy stunning city views at Masal Otel in Kocaeli. With spacious family rooms and a range of amenities, including a 24-hour front desk, free WiFi, and room service, your comfort is our priority.
Cozy Rooms with Modern Amenities
Each air-conditioned unit at our bed and breakfast is equipped with essential modern conveniences such as a flat-screen TV, minibar, and a private bathroom with a bath. Relax in comfort with a dressing room, bed linen, and towels provided.
Relaxing Lounge and Convenient Services
Unwind in our on-site lounge or take advantage of the grocery delivery service. Explore nearby attractions like Ataturk Stadium and SF Abasiyanik Park, with the airport just a short distance away. Book your stay at Masal Otel for a memorable experience.
Property description provided by our booking partner.