Luna Hotel

✓I recently tried to stay at Luna Lara Hotel in Antalya, Turkey, and it was one of the worst hotel experiences I’ve ever had. Firstly, the room was unhygienic and lacked proper bedding. There was only a mattress protector and a bed runner—no sheets, duvets, or covers. The only available blanket was old, dusty, and clearly unclean. When I asked the staff for proper bedding, they refused to provide any. Additionally, the hotel itself was dirty, and some of the staff made us feel very uncomfortable with their behavior. They persistently invited us to stay and eat with them, which came across as inappropriate and a bit creepy. When I tried to get a refund, the hotel refused and told me to contact Booking.com instead. I did so immediately and filed a complaint. However, the hotel refused to reply to Booking.com, except to falsely claim that I broke the kettle and owed them €20. This accusation is completely untrue—I was in the room for less than 5 minutes and definitely didn’t use the kettle. Due to these issues, my friend and I were forced to leave and find alternative accommodation. I would not recommend this hotel to anyone. The conditions were unacceptable, and the staff’s behavior made the stay even worse. Save your money and book elsewhere.

✓Great hotel, amazing views and location. But cleanliness us not geeat. Toilet brush holder was filthy, shows poor attention to details. Couldn't eat the breakfast, vefy poor hygiene and the waitress was wiping tables with bare hands, not cloth

✓The personal was kind, but there was no room service in all those 4 days I had booked. The pool and area in the pool was very bad. The toilet and shower was leaking water all day.

✓Nichts für einen ruhigen entspannten Urlaub, die Zimmer sind teilweise für Tagesbesuche vermietet und das stört