Lara Otel +12 Only Adult

✓B

✓The hotel has undergone an external transformation since we last stayed 6 years ago. Weddings at weekends have stopped (that's a good thing) and a new restaurant has been built. The food is fantastic, but the prices are sky high (La Vera Menu online). You are not allowed to take food or drink from outside into the hotel. We saw one couple getting searched for ‘contraband’. There were also several cases of people being charged for the use of the room mini bar when they claimed they hadn’t. Other review sites would seem to back this up as an ongoing ‘scam’ by the hotel. The rooms are very dated and are in desperate need of a refurbishment. Breakfast is basic, but you often share the dining area with the local stray cats! The hotel now seem to have a deal with local dentists, as about half of the guest were there for dental work, This isn’t an issue, but we saw a lot of bruised faces which can be a little disconcerting. The waiter staff are attentive and give good service around the pool area during the day. The pool aera is clean and presentable, but drink prices are expensive. Two Fanta and Two Sprite (250ml bottles) came to about £14. On our last day at checkout, we weren’t allowed to leave until an audit of the room had been undertaken. We had taken pictures of the room and minibar on arrival and departure. We had no issues.

✓Very good overall, nice restaurant and staff, but they charged us some drinks from the room fridge at the check out when we never drink them.

✓The hotel is in a relatively good location — close to the airport but far from the city center. There's only a small supermarket within 100 meters. The area is calm, but planes fly overhead almost every minute, which can be disturbing. Check-in was smooth and the receptionist was polite. Unfortunately, the experience changed on our first afternoon. We bought a box of water, some chips, biscuits, and nuts from the nearby store for our kids. At the hotel entrance, a receptionist rudely stopped us, questioned us about what was in our bag, and even opened and searched it without permission. He confiscated the snacks and said we had to buy them from the hotel at 120 lira per item. This was a very disrespectful and uncomfortable situation. Even worse, at check-out, only the biscuits and nuts were returned — the chips were gone, clearly eaten by someone. It wasn’t about the value of the chips, but the lack of respect for guests' belongings and basic hospitality. Customer service here is weak, and guests are treated more like money than people. I hope the hotel management reconsiders how they treat their customers in the future