Hagia Sophia Palace Hotel★★
SULTANAHMET Meydan Arkası Sk. no 34122 no 5 bina no 5Show Map
Popular facilities
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Beach & outdoors
- Terrace
- Outdoor furniture
Food & drink
- Room service
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Breakfast takeaway containers
Family & kids
- Family rooms
Services
- 24-hour front desk
- Fax/photocopying
- Tour desk
- Currency exchange
- Daily housekeeping
- Concierge service
- Laundry washed per local authority guidelines
- 24-hour security
Internet & parking
- WiFi available
- Free WiFi
- Parking
- Private parking
Rooms & accessibility
- Non-smoking rooms
- Air conditioning
- Heating
- Lift / Elevator
- Safety deposit box
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Allergy-free room
- Staff adhere to local safety protocols
- Smoke alarms
General
- Express check-in/check-out
- Private check-in/check-out
- Designated smoking area
- Lockers
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Auditory guidance
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
Choose your room
Prices shown for Aug 25 – Aug 29 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Fair
Based on 132 reviews
What did guests like the most
Categories
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- Cleanliness: Multiple reviewers highlight very clean rooms and bathrooms; several comments call the hotel 'very clean' and praise bathroom/toilet cleanliness.
- Service: Mixed but with serious negative incidents: several guests praise friendly/helpful staff, but there is a strong complaint about nonexistent communication, strict check-in cancellation and no refund, plus at least one mention of inattentive staff.
- Location: Repeatedly described as centrally located, very close to the mosque/historic centre and convenient for sights and transport (tram), frequently cited as a major positive.
- Room Quality: Rooms are described as clean and bright by many, but there are recurring issues: cold rooms (need for additional heater), incorrect bed/view bookings, and occasional lack of expected items.
- Amenities: Some useful amenities (kitchen access, elevator, heater provided on request) but negatives include very slow Wi‑Fi, missing slippers/iron and multiple requests needed for towels/toilet paper.
- Value for Money: Several guests call the hotel economical or good for the price (explicit mention of being affordable and satisfactory for budget ≈£30/night).
- Food and Beverage: No mentions of food or beverage services in the reviews; assigned the target overall rating.
- Overall Experience: Overall mixed: many highly positive stays (would return/recommend) but significant negative experiences (booking/check-in cancellation and poor communication) reduce the aggregate experience.
Watch out for: Severe check-in/communication problem: late check-in policy, reservation cancellation and no refund reported · Inconsistent service: some reports of inattentive staff · Room issues: cold rooms (needed heater), wrong bed/view assignments · Amenities shortcomings: very slow Wi‑Fi, no slippers/iron, repeated requests for towels/toilet paper
✦ This sentiment is generated from 132 reviews summarized by AI.
Verified guest reviews via booking partner
De ligging is centraal
Niets eigelijk
Πάρα πολύ καλό,κοντά με τα πόδια στη αγία Σοφία,και το τραμ , πολύ όμορφη γειτονιά,και ο οικοδεσπότης ευγενικός και εξυπηρετικός
About the hotel
Discover the charm of Istanbul at the Hagia Sophia Palace Hotel, perfectly situated in the heart of the city, just steps away from iconic landmarks.
Prime Location
Enjoy the convenience of being just an 8-minute walk from the historic Blue Mosque and within a mile of Hagia Sophia, immersing you in the rich culture of Istanbul right at your doorstep.
Comfort & Convenience
Our well-appointed, air-conditioned rooms feature modern amenities including a flat-screen TV, coffee maker, and a private bathroom. Some rooms boast balconies with stunning city views, ensuring your stay is as comfortable as it is enjoyable.
Exceptional Service
Experience unparalleled hospitality with our 24-hour front desk and room service, complemented by free WiFi and on-site private parking for a hassle-free stay.
Make your reservation today and embark on an unforgettable Istanbul adventure!
Property description provided by our booking partner.