Grand Koru Hotel Beach

✓ولاشي ولايوجد تعاون من قبل المكان وتم اخذ المبلغ ولم استرده وعمل المدير تشك اوت ولم استلم المبلغ حتى الآن

!الفرش متهالك والمكان غير نظيف وليس كم موضح في الصوره وللأسف تم التواصل مع بوكينق لاسترداد المبلغ ولم احصل عليه ولم اقيم في المكان سياسه المكان غير جيده وغرف لاتنفع للسكن الادمي

✓Das Hotel ist sehr schön und ästhetisch. Das Personal war unglaublich herzlich und familiär. Die Zimmer waren sehr sauber und das Essen war jeden Tag sehr lecker.

✓الموقع

!النظافة سيئة جداً واغلب الاثاث محطم واصوات المسجل على الشاطئ مزعج للغايه والبوفية محدود وغير نظيف ابدا

✓Sea view from balcony

!1. Cleanliness & Hygiene Issues (Hygiene & Housekeeping) 1.1. Substandard Cleanliness: The rooms and towels provided were overall unclean and did not meet acceptable hospitality standards. 1.2. Unacceptable Food Safety Issue: Upon arrival, I found a previously used water bottle inside the mini-bar, which is a serious breach of hygiene regulations. 1.3. Neglected Maintenance:The mini-bar was never replenished or 1.4. renewed during my stay. 1.4. Severe Mosquito Infestation: There was a severe mosquito infestation throughout the property and inside the rooms, with no preventive measures or pest control provided by the hotel, making it extremely difficult to sleep or relax. 2. Room Comfort, Amenities & Maintenance 2.1. False Advertising / Misleading Photos: The actual condition and layout of the rooms do not match the photos displayed on the booking platform. 2.2. Malfunctioning Facilities (No AC):One of the booked rooms completely lacked functioning air conditioning, making the stay highly uncomfortable. 2.3. Poor Ventilation & Odor: The bathroom lacked proper external ventilation, leading to an extremely unpleasant and persistent odor inside the room. 2.4. Faulty Fixtures:Some room doors had locking defects and could not be closed or secured properly. 2.5. Inadequate Lighting: The room lighting was poorly designed, unrealistic, and caused eye strain. 3. Room Layout & Space Distribution 3.1. Restricted Space: One of the rooms was exceptionally small, leaving almost no space to move around comfortably. 3.2. Ill-designed Layout: The proportions were completely impractical, as the bathroom area was unnecessarily larger than the actual living/bedroom area. 4. Hotel Facilities & Amenities 4.1. Inadequate Elevator Capacity: The facility relies on a single, extremely small lift that cannot accommodate more than two adults at a time, causing major inconvenience. 4.2.