travreel

Galata Pearl Hotel★★★

Büyük Hendek Cd. no 30aShow Map

Popular facilities

Screens / Barriers between staff and guests for safety24-hour securityAirport transportation - pickup (surcharge)Family roomsNon-smoking roomsAir conditioningTerracePets allowedLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingIroning serviceCurrency exchange
See all 42 facilities

Beach & outdoors

  • Terrace

Food & drink

  • Screens / Barriers between staff and guests for safety

Family & kids

  • Family rooms

Services

  • Luggage storage
  • Fax/photocopying
  • Ironing service
  • Currency exchange
  • 24-hour security
  • Front desk (limited hours)
  • Airport transportation - pickup (surcharge)
  • Airport transportation - drop-off (surcharge)
  • Housekeeping on request
  • Accessible train station shuttle
  • No accessible train station shuttle

Internet & parking

  • Free wired internet
  • Internet access

Rooms & accessibility

  • Non-smoking rooms
  • Air conditioning
  • Pets allowed
  • Safety deposit box
  • Non-smoking throughout
  • Staff adhere to local safety protocols

General

  • Express check-in/check-out
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Key access
  • Food delivered to guest room
  • Process in place to check health of guests
  • Access to health care professionals
  • Delivered food - securely covered
  • Express check-in

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Guests

Prices shown for Aug 26 – Aug 30 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.

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Review highlights

6.7

Fair

Based on 141 reviews

What did guests like the most

Friendly staffGood location

Categories

Cleanliness4.7
Service9.1
Location9.2
Room Quality5.6
Amenities7.2
Value for Money7.6
Food and Beverage4.7
Overall Experience5.6
Show details
  • Cleanliness: Complaints about wet carpets and inadequate responses to cleanliness concerns.
  • Service: Some reviews noted friendly and helpful staff despite the issues faced.
  • Location: Centrally located near Galata Tower, mentioned positively in several reviews.
  • Room Quality: Issues with room assignments and safety concerns impacted the experience.
  • Amenities: Highlighted some missing amenities, yet some comfort was noted.
  • Value for Money: The hotel is considered reasonably priced for the location.
  • Food and Beverage: Negative feedback on breakfast options and quality.
  • Overall Experience: Overall holiday experience impacted negatively due to multiple issues.

Watch out for: Cleanliness issues · Poor food quality

This sentiment is generated from 141 reviews summarized by AI.

Verified guest reviews via booking partner

1Diane· family with children

It’s one of my worst experiences especially the staff seem doesn’t care the safety health environments!!! When we arrived we supposed to have a family room with four beds, one double bed three single beds and a sofa with kitchen.. but they send us two double bedroom, one double bed only and one double bed with a bed! I got complained my daughter is a girl and other three boys they liked to sleep alone! And requested for extra mattress but they forever ages to get and then put it in the hallway. So ends up my partner had to carry it put it different room after I complained as found the wet floor ok the carpet from a/c and the staff said The other room is the same room and there is no difference, so it doesn't matter to change it. It made me boiling that would killed us by electricity shock! Where kids sleeping there and it’s near the tv and plugs! Me and my partner had to challenges it’s because this and not only this reasons it’s room separate especially we are deaf and we are more concerned our kids safety firstly.. also when we asking and we keep waiting after they said come at come at 1 and then again 1:30 and then 2pm at ends up they said come back tonight? Which made us fuming that made our holiday nightmare especially kids’s first time visiting Istanbul!!!! I asked staff the bed corner with steel as the material wearing out that caused cut bit on my leg and they didn’t answer and no sampathy!

The staff seem not pretty helpful and keep us waiting also the breakfast isn’t great with cardboard cup of tea that tasty horrible and the breakfast they send only an boiled egg with Tomatoes cumcmber and cheese only and small bread isn’t good for all of us enough!

4botos· family with children

Fürdőszoba ami meg felelt es nem volt gond vele de a kilàtas az ablakon az remes volt

A plafon be volt àz van nem tutunk aludni reszeg emberektől akik ot foglaltak szalast meletünk

8francesca· couple

La posizione

4Serdal· family

Die Lage ist Top.Zustand vom Zimmer sehr schlecht.Pwrsonal ist sehr freundlich und hilfreich

About the hotel

Central Location

Modern Amenities

Multilingual Staff

Book your stay at Galata Pearl Hotel now for an unforgettable experience in Istanbul!

Property description provided by our booking partner.

Location

Büyük Hendek Cd. no 30aOpen in Google Maps

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