EmexOtel Kocaeli★★★★★
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Popular facilities
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Pools & wellness
- Swimming pool
- Sauna
- Massage services
- Spa/wellness center
- Hammam
- Outdoor pool
- Outdoor pool - seasonal
- Heated pool
- Indoor pool
- Fitness/spa locker rooms
Beach & outdoors
- Terrace
- Garden
- Outdoor furniture
- Picnic area
- Outdoor fireplace
Food & drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Snack bar
- Coffee Shop on site
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Breakfast takeaway containers
- Mobile app for room service
Sports & entertainment
- Fitness facilities
- Fitness center
- Tennis court
- Billiards
- Darts
- Tennis equipment
Family & kids
- Family rooms
- Babysitting/child services
Services
- 24-hour front desk
- Business center
- Laundry
- Luggage storage
- Airport shuttle
- Fax/photocopying
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Currency exchange
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Airport drop off
- Airport pick up
- Shuttle service
- Laundry washed per local authority guidelines
- 24-hour security
Internet & parking
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Valet parking
- Private parking
Rooms & accessibility
- Non-smoking rooms
- Air conditioning
- Heating
- Lift / Elevator
- Safety deposit box
- Facilities for disabled guests
- Staff adhere to local safety protocols
- Smoke alarms
General
- BBQ facilities
- Packed lunches
- Shared lounge/TV area
- Special diet menus - on request
- Kid meals
- Wine/champagne
- Fruits
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
Choose your room
Prices shown for Aug 26 – Aug 30 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Good
Based on 116 reviews
What did guests like the most
Categories
Show detailsHide details
- Cleanliness: Negative feedback regarding cleanliness; specific mentions of poor room conditions.
- Service: Mixed reviews on service; some staff were helpful, but others were unprofessional.
- Location: Location generally considered good, with easy transport links.
- Room Quality: Negative reviews on room quality and outdated furniture.
- Amenities: Amenities such as the gym were criticized for being outdated and poorly maintained.
- Value for Money: Mixed sentiments on value; discrepancies between star rating and experience.
- Food and Beverage: Positive feedback regarding breakfast and restaurant offerings.
- Overall Experience: Overall experience was mediocre, with significant room for improvement.
Watch out for: Old furniture · Slow room service · Poor cleanliness · Staff language barrier
✦ This sentiment is generated from 116 reviews summarized by AI.
Verified guest reviews via booking partner
Jag besökte Izmit under ett dygn. Rummet var fantastisk med havsutsikt, pool(som vi nyttjade) och stor härlig frukost med allt man kan önska sig.
Wifi på rummet.
Das Personal an der Rezeption war freundlich und zuvorkommend – fast so, als wäre es nur dazu da, die Gäste anzulocken. Alles andere entsprach jedoch überhaupt nicht den Erwartungen an ein 5-Sterne-Hotel. Leider war wirklich alles sehr schlecht – sogar noch schlimmer, als wir es uns hätten vorstellen können.
Das Internet ist sehr langsam. Die Klimaanlage ist auf 24 °C fest eingestellt und lässt sich nicht verändern. Der Boden ist schmutzig. Da das Rauchen in den Zimmern erlaubt ist, riechen die Zimmer unangenehm, was weder für Kinder noch für Nichtraucher zumutbar ist. Der Fernseher funktioniert nicht. Außerdem ist der Lärm aus den Nachbarzimmern aufgrund der fehlenden Schalldämmung zwischen den Wänden deutlich zu hören. Als ich schließlich an der Rezeption um ein zusätzliches Bett bat, wurde es zwar innerhalb weniger Minuten gebracht, doch das Bett war offenbar in einem Lagerraum aufbewahrt worden und voller Insekten sowie Mücken. Mein Kind gehörte zu den Betroffenen und erlitt zahlreiche Insektenstiche. All das ist auf mangelnde Sauberkeit und Vernachlässigung seitens des Hotels zurückzuführen. Ich frage mich wirklich, wie ein Hotel wie dieses fünf Sterne erhalten konnte. Das ist äußerst fragwürdig und kaum zu glauben!
very bad bathroom sleeping room
just food breakfast
About the hotel
Luxurious Accommodation and Convenient Location
Swimming Pools and Wellness Services
Indulge in relaxation with our swimming pools, massage services, and hammam. The perfect way to unwind after a day of exploring.
Gourmet Dining and Fitness Facilities
Savor Turkish and international cuisine at our bars and restaurants. Stay fit at our well-equipped gym or opt for a rejuvenating sauna session.
Modern Amenities and Event Proximity
Enjoy air-conditioned rooms with minibars and private bathrooms. Benefit from free Wi-Fi, parking, and proximity to the Kocaeli - Izmit Fair & Congress Center.
Book now for an unforgettable stay at Emexotel Kocali!
Property description provided by our booking partner.