EmexOtel Kocaeli★★★★★
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Popular facilities
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Pools & wellness
- Swimming pool
- Sauna
- Massage services
- Spa/wellness center
- Hammam
- Outdoor pool
- Outdoor pool - seasonal
- Heated pool
- Indoor pool
- Fitness/spa locker rooms
Beach & outdoors
- Terrace
- Garden
- Outdoor furniture
- Picnic area
- Outdoor fireplace
Food & drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Snack bar
- Coffee Shop on site
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Breakfast takeaway containers
- Mobile app for room service
Sports & entertainment
- Fitness facilities
- Fitness center
- Tennis court
- Billiards
- Darts
- Tennis equipment
Family & kids
- Family rooms
- Babysitting/child services
Services
- 24-hour front desk
- Business center
- Laundry
- Luggage storage
- Airport shuttle
- Fax/photocopying
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Currency exchange
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Airport drop off
- Airport pick up
- Shuttle service
- Laundry washed per local authority guidelines
- 24-hour security
Internet & parking
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Valet parking
- Private parking
Rooms & accessibility
- Non-smoking rooms
- Air conditioning
- Heating
- Lift / Elevator
- Safety deposit box
- Facilities for disabled guests
- Staff adhere to local safety protocols
- Smoke alarms
General
- BBQ facilities
- Packed lunches
- Shared lounge/TV area
- Special diet menus - on request
- Kid meals
- Wine/champagne
- Fruits
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
Choose your room
Prices shown for Oct 10 – Oct 14 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Good
Based on 116 reviews
What did guests like the most
Categories
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- Cleanliness: Negative feedback regarding cleanliness; specific mentions of poor room conditions.
- Service: Mixed reviews on service; some staff were helpful, but others were unprofessional.
- Location: Location generally considered good, with easy transport links.
- Room Quality: Negative reviews on room quality and outdated furniture.
- Amenities: Amenities such as the gym were criticized for being outdated and poorly maintained.
- Value for Money: Mixed sentiments on value; discrepancies between star rating and experience.
- Food and Beverage: Positive feedback regarding breakfast and restaurant offerings.
- Overall Experience: Overall experience was mediocre, with significant room for improvement.
Watch out for: Old furniture · Slow room service · Poor cleanliness · Staff language barrier
✦ This sentiment is generated from 116 reviews summarized by AI.
Verified guest reviews via booking partner
Nothing
This hotel is classified as a five-star hotel, but in reality, it does not even come close to the level of a one-star hotel. I will explain why. Upon entering the hotel and stepping into the lobby, you will clearly see dust everywhere. There is also a foul smell throughout the entrance area. The furniture in the rooms is extremely old, and the sheets and bed linens are absolutely not clean. We asked for them to be replaced more than once, but unfortunately, every time we received another set of unclean sheets. We also found a cockroach in the room, and we constantly felt as though we were being bitten. The towels are extremely poor quality and very old. It seems as though the last time the towels were replaced was sometime at the beginning of this century. Breakfast is another story. It is very modest, and some items seem to have been left over from previous breakfasts, such as the boiled eggs, for example. Another important point: the hotel's photos on Booking.com are misleading, as they give the impression that the hotel has a private beach, whereas in reality, this is not the case. Giving this hotel a one-star rating would actually be overly generous. In its current condition, it does not deserve to be classified as any-star hotel at all.
About the hotel
Luxurious Accommodation and Convenient Location
Swimming Pools and Wellness Services
Indulge in relaxation with our swimming pools, massage services, and hammam. The perfect way to unwind after a day of exploring.
Gourmet Dining and Fitness Facilities
Savor Turkish and international cuisine at our bars and restaurants. Stay fit at our well-equipped gym or opt for a rejuvenating sauna session.
Modern Amenities and Event Proximity
Enjoy air-conditioned rooms with minibars and private bathrooms. Benefit from free Wi-Fi, parking, and proximity to the Kocaeli - Izmit Fair & Congress Center.
Book now for an unforgettable stay at Emexotel Kocali!
Property description provided by our booking partner.