Cumbali Plaza Hotel

✓What I liked about the accommodation: The location was good,

!What I did not like: Unfortunately, I was very disappointed with my stay. I saw that the hotel was rated 8, so I expected a much better experience. The staff’s attitude was extremely poor. They were rude, unhelpful, and showed very little willingness to assist us.” * The first interaction with the staff was very poor, and the staff were extremely unhelpful. * The room had problems with the lights and electricity. We reported the issue more than five times over two days before someone finally came to check it. * The refrigerator was not working properly. We contacted them more than three times, and when someone finally came, the problem was still not properly fixed. * We asked for drinking water, but we were told that we had to buy it ourselves. * We requested toothpaste and a toothbrush, but they were not available. * The hairdryer was in very poor condition. * The toilet seat was loose and moving. * The bathroom sink was broken. * The bathroom was very old and clearly needed maintenance and renovation. * There was a strong smell of garlic in the room. * The breakfast was extremely poor and not what we expected at all. * The elevator had a sign saying that no more than two people should use it at a time, so we often had to wait until it was empty before using it. We originally planned to stay for more than 7 days, but because of these problems, we had to leave earlier than planned. Short sentence about my stay: “The location was good, but the poor service, maintenance problems, cleanliness issues, and very disappointing breakfast made our stay uncomfortable, so we decided to leave earlier than planned.”

✓Nettes Personal und gute Lage