Crowne Plaza Istanbul - Old City by IHG
★★★★★Balabanaga Mah. Fethi Bey Cad. No:2, Laleli, Fatih Show Map
3 real guest videos
All videos are embedded from public platforms and remain the property of their creators.
Travreel synthesis
We watched 3 guest videos — here's the honest picture
A 22k-view 4K review: anchors the gallery.
Grand Bazaar side with an indoor pool and spa: , per the licensed listing.
8.9/10: from more than 2,000 verified stays.
Laleli, not Sultanahmet square: The tram bridges the last stretch — brand-dependable comfort on the bazaar side of the old city.
Independently written by the Travreel editorial team · Sources: 3 public guest videos · Updated September 2026
Popular facilities
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Pools & wellness
- Swimming pool
- Sauna
- Massage services
- Spa/wellness center
- Hammam
- Indoor pool
- Spa/wellness center services
- Steam room
- Fitness/spa locker rooms
Food & drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Barber/beauty shop
- Snack bar
- Kid-friendly buffet
- Coffee Shop on site
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Breakfast takeaway containers
Sports & entertainment
- Fitness facilities
- Fitness center
Family & kids
- Family rooms
Services
- 24-hour front desk
- Business center
- Laundry
- Luggage storage
- Airport shuttle
- Fax/photocopying
- Tour desk
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Currency exchange
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Airport drop off
- Airport pick up
- Beauty Services
- Shuttle service
- Laundry washed per local authority guidelines
- 24-hour security
Internet & parking
- WiFi available
- Free WiFi
- Parking
- Private parking
- Accessible parking
- Parking garage
Rooms & accessibility
- Non-smoking rooms
- Air conditioning
- Heating
- Pets allowed
- Lift / Elevator
- Safety deposit box
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Staff adhere to local safety protocols
- Smoke alarms
General
- Express check-in/check-out
- Private check-in/check-out
- Designated smoking area
- Lockers
- Toilet with grab rails
- Lower bathroom sink
- Public Bath
- Emergency cord in bathroom
- Wine/champagne
- Personal trainer
- Hair Salon Services
- Visual aids: Braille
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Walking tours
- Key card access
- Bike tours
- Tour/class on local culture
- Live music/performance
- Themed dinner nights
- Temporary art galleries
Choose your room
Prices shown for Nov 23 – Nov 27 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Very good
Based on 2,094 reviews
What did guests like the most
Categories
Show detailsHide details
- Cleanliness: Rooms were clean, but there were maintenance issues reported.
- Service: Staff were professional and accommodating, with special mentions of excellent service from multiple staff members.
- Location: Ideal location, easily accessible to public transport and attractions.
- Room Quality: Spacious and generally quiet rooms, but noted issues with cleanliness due to maintenance.
- Amenities: Some amenities like the pool were not family-friendly, and lounge options were limited.
- Value for Money: Generally fair pricing for the quality offered, though some confusion about transfer costs reported.
- Food and Beverage: Breakfast was varied and enjoyable, but issues with food available in the lounge.
- Overall Experience: Overall a very good experience with some minor issues that did not detract significantly.
Watch out for: Noise from ventilation · Maintenance issues in the room · Inconsistent communication regarding services · Cold water in the pool · Limited lounge offerings during the day
✦ This sentiment is generated from 2,094 reviews summarized by AI.
Verified guest reviews via booking partner
Eroll was very helpful and without him our stay wouldn't have been pleasant at all
The staff were exceptional the club hostess Zin and Kerim were stand outs for service and hospitality
Good to know about Crowne Plaza Istanbul - Old City by IHG
Where is Crowne Plaza Istanbul - Old City by IHG and how far is it from the airport?
Crowne Plaza Istanbul - Old City by IHG is in Istanbul. The nearest airport is Istanbul Sabiha Gökçen Airport (SAW), roughly 32 km away. Istanbul Airport (IST) is about 34 km away. Distances are straight-line — allow extra time for road transfers.
What are the check-in and check-out times at Crowne Plaza Istanbul - Old City by IHG?
Check-in starts from 02:00 PM. Check-out is until 12:00 PM.
How do guests rate Crowne Plaza Istanbul - Old City by IHG?
Crowne Plaza Istanbul - Old City by IHG scores 8.9/10 from 2,094 verified guest reviews collected by our booking partner after real stays.
Can I see real videos of this hotel before booking?
Yes — we've curated 3 real guest videos of this hotel: room tours, pools and food filmed by travellers who stayed there. They're at the top of this page.
About the hotel
Luxurious Accommodation near Grand Bazaar
Spa, Pool, and Gym Facilities
Indulge in relaxation at the spa, take a dip in the indoor pool, or keep up with your fitness routine at the well-equipped gym.
Gourmet Dining Experience
Start your day with a rich buffet breakfast at Lale Restaurant and savor international cuisine for dinner.
Convenient Amenities and Services
Enjoy free WiFi, satellite TV, and luxurious toiletries in elegant rooms. Benefit from beauty treatments at the spa and easy access to top attractions.
To experience luxury and comfort in Istanbul, book your stay at Crowne Plaza Istanbul - Old City now.
Property description provided by our booking partner.