Burdock Hotel Istanbul, Autograph Collection

✓The location was really good and the staff, especially the front office, are extremely friendly and super helpful.

✓Perfect location, beautiful spa, big pool. The best about this hotel is the service. Special thanks to Kaya, she made our stay really enjoyable, and Gulnar from spa, for taking great care of my mom. I really recommend to order Hammam ritual and especially massage with her! Thank you ladies for being so professional and attentive to your guests ❤️

✓This hotel is one-and-done for me and I am very unlikely to return.  It looks more interesting than the boring Marriotts Sheratons or Deltas, but it's Autograph brand so I must compare with the other Autographs I have stayed in Istanbul, and also Design + Tribute brands; of the 8 hotels of these brands that I have stayed in Istanbul before, I rank Burdock dead last because it's not nearly as wow or memorable in terms of style.  The second issue is that this hotel is not nearly as generous with upgrades for Bonvoy members. The positive about the "Grand Deluxe" room we received is that it looks like a suite because the living room is separate.  But the positives end there.  We had a wall-facing room on the first floor, it's as close as you can get to a window-less room.  Such a tragedy in a hilly city like Istanbul with so many hotels with postcard views.  Also the floor is some cheap vinyl which has been poorly installed because it "bubbles up" so when we walk the floors sinks in at various places in the room.  This is the perfect example of why I like to try hotels for one night only before committing for a longer stay later on.  I can weed out the bad apples easily. We had this poor room assignment not because the hotel was full, but because they told me they upgrade to suites only if a client burns a "Nightly Upgrade Award" from their account. It is in huge contrast at some other hotels in Istanbul they roll out the red carpet for Bonvoy Ambassador Elite guests and put aside a great suite for us, sometimes even when the hotel was full for example at our latest stay in Orientbank Hotel or the 2-bedroom suite at Casa Foscolo. Of course Burdock is free to assign whatever room they want to their guests, it's not my call to make. My call is rather to decide to go where we are treated best, and it's not at Burdock. In fairness a non-Bonvoy guest might find this hotel suitable but even then in a city shock full of great hotels this is still not the one I would recommend to such people.