Belkon Hotel
Üçkum Tepesi Mevkii, Serik, Antalya, 07506Show Map
Popular facilities
See all 33 facilitiesShow less
Pools & wellness
- Full-service spa
- Sauna
- Pool umbrellas
- Billiards or pool table
- Waterslide
- Turkish bath/Hammam
- Pool sun loungers
Beach & outdoors
- Free beach shuttle
- Terrace
- Garden
- Beach umbrellas
- Beach sun loungers
- Beach towels
- Private beach nearby
Food & drink
- Snack bar/deli
Sports & entertainment
- Arcade/game room
- Nightclub
- Scuba diving nearby
Family & kids
- Supervised childcare/activities
- Playground on site
Services
- 24-hour front desk
- Luggage storage
- Concierge service
- Safe-deposit box at front desk
- Grocery/convenience store
- Tours/ticket assistance
Internet & parking
- Free WiFi
Rooms & accessibility
- Elevator
General
- Express check-in/check-out
- Golfing nearby
- Library
- Express check-in
- Banquet hall
Choose your room
Prices shown for Aug 26 – Aug 30 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Fair
Based on 78 reviews
What did guests like the most
Categories
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- Cleanliness: The pool area was not cleaned during the stay, and there were flies everywhere.
- Service: Standard quality for this hotel tier.
- Location: Standard quality for this hotel tier.
- Room Quality: Standard quality for this hotel tier.
- Amenities: Standard quality for this hotel tier.
- Value for Money: Limited alcoholic drinks included, indicating lack of value for all-inclusive.
- Food and Beverage: Very disappointing food variety, mostly chicken, rice, and vegetables.
- Overall Experience: Overall disappointment due to food variety and cleanliness.
Watch out for: Lack of food variety · Poor cleanliness · Limited drink options
✦ This sentiment is generated from 78 reviews summarized by AI.
Verified guest reviews via booking partner
Very very disappointing. Absolutely lovely main building when you first walk in but that’s about as good as it gets. The food was okay but there was basically no variety. Chicken, rice, vegetables and pasta all week. There was one alcoholic drink as a part of the all inclusive package if you want anything else you have to pay. And the drink its self, is a watered down beer that didn’t taste very nice. There was flies everywhere too, spent more time swatting them with a flip flop than I did sunbathing, they don’t seem to have done anything about it got bothered by flies all week. During the whole week I did not witness the pool area get cleaned not even a sweep, found broken glass next to sun beds and lots of tissues, cups and other items at the bottom of the pool. Very disappointing.
This place is not for the British, we expect far more when we book All Inclusive. Let me start with the basics that we expect! FOOD - There is no toaster at breakfast! There is only one selection of bread which fair enough is nice and fresh but no brown bread or even Gluten-free bread, I don't have any allergies myself but for those who do?? Breakfast is the same every day, wasn't too fussed about there not being any sausages or bacon as we are in a Muslim country but at least vary the selection! All food is cold! Lunchtime was hit and miss some days absolutely awful food and some days some ok food, nothing amazing or beautiful or other words we would use to describe a decent meal. Again no allergen label's infact no labels to even let us know what we are actually eating, I gave myself abit of what I thought was a beef dish (no one around to ask) turned out to be Liver! Again all food cold. Dinner was again hit and miss, no labelling of food and again no allergen awareness and also again cold! The salad bar and desert station were kept cool with a single flimsy fan, what even is that?! They do serve takeaways at the outside bar which consisted of donner and chips, pizza and chips, burger and chips and such like. If they can serve up chips where U have to pay for them then why can't they be available at lunch and dinner?! I feel like we had the wool pulled over our eyes on that one! we should not have to pay for food on an All Inc holiday because the food is just so awful in the buffet! Drinks - no selection of spirits available whatsoever, unless we were willing to pay €8 for Vodka, Gin or Whisky! U expect something like this to happen being in a Muslim country but having said that we have been to Tunisia and the selection of alcoholic drinks was above standard, however that was booked with TUI not THOMAS COOK. There is no Diet Coke at the outside bar but if u go to the takeaway bar u can buy them for €2! Again, how is this All Inc?! All that is included in the drinks selection is very flat very warm Local beer, very vinegary white and red! Orange juice that is awful! And soft drinks are sprite and Regular coke, makes no sense to me why we would have to buy diet coke! ROOMS - house keeping is very poor, they don't clean just change towels and empty bins and have a quick whip round with something that I can only assume is meant to be a mop! Fresh bottled water is available, the house keeping staff don't always leave u any however u can go down to reception to ask for more , if U feel like doing that when you have just got back to your room and are too tired from a day in the sun! The rooms are very basic, very under par compared to what you'd expect. I am far from what u would call a snob but I do like my accommodation to be clean and fresh. The shower is quite powerful however on 2 separate days there was no hot water. I left it and went back to turn it on half an hour later and it did come out but it was a dirty dingey brown colour! I let it run some more and it eventually came out as something vaguely resembling water! I was very reluctant to step under the shower for fear of possibly contacting Legionnaires disease, but that being said I needed a shower! I am still alive so that's a plus! I have uploaded 2 photos of this water both taken on separate days to give people an idea of what I mean and can judge for themselves! My daughter had a piece of jewellery go missing, the room was searched high and low and it was never found! make of that what u will! My advice would be to not leave things laying around in the safety of your own room! The very last day we were due to leave really was the cherry on the cake! The hotel had said we could keep one room on free of charge, all the others we would have to leave by 12 lunchtime or pay €50 per room!. We gave this free late check out to our elderly parents, all the others we left as requested. As we weren't being picked up till 19.40 that evening we decided to catch some more rays and we would all share our parents room for showers/freshen up etc. When my daughter went to shower she had realised that she had stupidly left her trainers in her room so requested the key card to go back to collect them, imagine her surprise when she found they were not there! She checked her case twice over checked high and low and nothing, we then came to the conclusion they had been stolen! Where else could they be? She came away with one pair of trainers, she had hardly lost them! We deduced that the cleaner, thinking we had left for good & would not be back had taken them! No other explanation. We complained and complained and nothing was offered, no explanation nothing, simply said she shouldn't have left them in the room! Well yes I would tend to agree but does that warrant the cleaner to take them and not hand them in?! No it does not! We were told we could call the police but they would take 2 days to come, how very convenient when they knew we were due to leave that day! Needless to say my daughter went home minus 1 pair of £160 trainers, very unhappy at the lack of empathy! I feel I have to mention This Hotel was provided via Hotel beds.com via the Thomas Cook website. It has no star rating on the Thomas Cook website, even Thomas Cook are refusing to give it an official star rating, which we didn't realise at the time of booking. At the end of the day the sun was shining and had a decent week weather wise and came back a stone lighter! If you're looking to book a Holiday in Turkey then go for it just don't do what we did and book this hotel, there has to be something much more nicer out there, this hotel didn't have very many British people staying either. In hindsight we wish we had known all this beforehand! AVOID! AVOID! AVOID!
I think it was good for what we paid £600 for 2 all inclusive. Couldn't get caravan in England for that . Yes food was all turkish but that's what I like so wasn't a problem . Now for the down sides Pool side torlet needs cleaning and fixing up Pool bar man needs to learn how to smile The private beach doesn't exists its some loungers on grass about 200 yards away There is no hotel beach bar . There is a small cafe on beach but does not take cash. But has I said for what we paid I dobt think you can complain for 8 nites . Lovely lady at reception very friendly
If your looking forward to lovely clean and nice food at this hotel walk away now Food is dreadful Rooms are dirty Hot water doesn’t always work Free bar is literally lemonade Pepsi 1 beer and water Coffee is not always available So if ur a picky eater you’re finished You’ll come 14 stone and leave 8 stone Tv doesn’t work Staff are so not friendly Go to the free bar by the pool you’ll meet Mona Lisa the worlds most unhappy man No entertainment at night So would never recommend to anyone
About the hotel
Luxurious Facilities and Amenities
Indulge in a relaxing massage at the full-service spa, followed by a refreshing dip in one of the 4 outdoor swimming pools. Enjoy complimentary Wi-Fi, concierge services, and an arcade/game room.
Delicious Dining Options
Savor delectable meals and beverages at the 2 onsite restaurants and coffee shop/cafe. Unwind with a drink at the poolside bar or one of the 3 bars/lounges.
Convenient Services and Activities
Take advantage of express check-in, dry cleaning, and 24-hour front desk services. Explore nearby attractions like National Golf Club and Garden of Tolerance.
Book now for an unforgettable stay at Belkon Hotel!
Property description provided by our booking partner.