Aya Sultanahmet Hotel

✓Great location, the personal is very helpful and informative, i will definitely recommended

✓ I stayed at thi property two years ago and had an extraordinary experience. I rebooked this hotel for my two weeks ago stay with my family and it was an absolutely horrific experience. Before arriving in Istanbul multiple times I tried contacting the hotel about getting our rooms together, and they never even responded after multiple attempts. When we checked in the night of our hotel, the hotel was just rundown over the last two years. The hotel rooms were dirty. There was no toilet paper in our bedroom. There were no towels and when we asked, we were given one robe to dry the restaurant was under construction and the whole downstairs not available for use and none of this was disclosed in booking the hotel. We needed a shampoo and conditioner in our rooms and they delivered it half empty used from another room. The cleanliness was terrible. They was standing water in our shower that just puddle and murky. It’s as if the hotel was a ghost town and not regulated whatsoever. It appeared to be there were almost no other guests there as well with a very eerie feeling. I brought my 75 year-old mother here two years ago and had a great experience. So much that I rebooked and wanted to bring my family back.According to the staff, it’s under the same management, but I would not recommend on any condition staying at this property. It was extremely hot, stuffy it smelled moldy and had a very eerie feeling with nothing functioning or working. Pictures can be attached as well. HORRIBle

✓The facilities are sorely lacking. Not a single cafe or restaurant in the property. In this day and age a manual key to our room was provided Even so we asked for another key but was denied. The staff took ages to set up the tv and only managed to get YouTube channel. Daily cleaning of the room is not automatic.