Akyuz Hotel★★★
Ruzgarlı Sokak No:22 UlusShow Map
Popular facilities
See all 59 facilitiesShow less
Beach & outdoors
- Terrace
- Garden
- Outdoor furniture
Food & drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Mobile app for room service
Family & kids
- Family rooms
Services
- 24-hour front desk
- Laundry
- Luggage storage
- Fax/photocopying
- Meeting/banquet facilities
- Dry cleaning
- Currency exchange
- Daily housekeeping
- Laundry washed per local authority guidelines
- 24-hour security
Internet & parking
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Parking garage
Rooms & accessibility
- Non-smoking rooms
- Air conditioning
- Heating
- Lift / Elevator
- Safety deposit box
- Soundproof rooms
- Facilities for disabled guests
- Wheelchair accessible
- Staff adhere to local safety protocols
General
- Express check-in/check-out
- Designated smoking area
- Shared lounge/TV area
- Grocery deliveries
- Toilet with grab rails
- Wine/champagne
- Fruits
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Key card access
Choose your room
Prices shown for Aug 25 – Aug 29 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Fair
Based on 13 reviews
Categories
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- Cleanliness: Guests had overwhelmingly negative feedback about cleanliness, citing dirty rooms, unclean toilets, and lack of cleanliness throughout the hotel.
- Service: Service received extremely negative reviews, with multiple guests highlighting unprofessional, rude, and disorganized staff members who lacked communication skills.
- Location: Location was not a major point of criticism nor praise, averaging a mid-range score due to limited mentions in reviews.
- Room Quality: Guests reported hair on beds, poor room conditions, and overall disappointment with the quality of the rooms.
- Amenities: Amenities were not a focal point in reviews; however, some guests mentioned disappointment with the breakfast quality and lack of organized service.
- Value for Money: Several guests expressed strong dissatisfaction with the high price relative to the poor quality and service received.
- Food and Beverage: Guests were disappointed with the poor quality of breakfast and food services, reflecting negatively on this category.
- Overall Experience: Overall experience rated extremely low due to multiple issues including poor service, cleanliness, room quality, and value for money, resulting in strong warnings against staying at the hotel.
Watch out for: Unprofessional staff · Dirty rooms · Poor quality breakfast · High price for subpar services
✦ This sentiment is generated from 13 reviews summarized by AI.
Verified guest reviews via booking partner
Nothing, tye staff ruined my vacation.
I wish I could give zero stars, but unfortunately, that’s not an option. My experience at this hotel was nothing short of a nightmare. The staff were unprofessional, rude, and lacked basic English communication skills. One staff member, who claimed to be the manager, used offensive language, which is entirely unacceptable. He said AMK in Turkish to me which means F your mother. The condition of the room was appalling. The toilet was dirty, the beds had hair on them, and the overall cleanliness was severely lacking. To make matters worse, the breakfast was of very poor quality, and the service was disorganized. For the €400 I paid for two nights, this was an absolute disappointment. I strongly advise against staying at this hotel. If the owner happens to read this, I urge them to take serious action, especially with the morning shift staff, who contributed to this unpleasant experience. Save your money and book elsewhere for a better stay.
Was zeker in orde
Excellent
Otel çok sessizdi. Tek başıma konakladığım halde bana 3 yataklı bi oda verdiler. Otel ilk kurulduğunda temizlenmiş gibi asansörleri bile çok bakımsızdı. Banyoda duş alamadım temizlenmiş gibi değildi. Klozeti sildiğimde simsiyahtı. Hele mobilyalar üzerindeki tozlar ve puf. Pufu 10 dakika sildim hala siyah siyah kirler çıkıyordu. Normalde 2 gece kalacaktım. Ama kliması bile sürekli ses çıkarıyordu. Ertesi gün parasını ödediğim halde kahvaltı bile yapmadan kaçtım. Şu zamana kadar en huzursuz hissettiğim oteldi
About the hotel
Central Location and Business Amenities
Located in the heart of Ankara, Akyuz Hotel offers easy access to transportation with a bus stop just 300 meters away and Ulus Metro Station 350 meters away. The hotel's business centre caters to the needs of corporate travelers.
Comfortable Rooms and Dining Options
Each guest room at Akyuz Hotel is thoughtfully equipped with essential amenities including a television, minibar, en suite bathroom, telephone, and air conditioning. Guests can enjoy a delicious buffet breakfast in the spacious dining area and choose from two restaurants offering a variety of regional and international cuisines.
Convenient Facilities and Services
Guests can stay connected with free Wi-Fi in public areas and take advantage of the free on-site car parking in the hotel's underground car park. With a shuttle service available to Esenboga Airport just 27 km away, Akyuz Hotel ensures a hassle-free stay for all guests.
Book your stay at Akyuz Hotel now for a seamless blend of comfort and convenience.
Property description provided by our booking partner.