ADMİRAL★★★
Osman Kavuncu Bulvarı NO:22Show Map
Popular facilities
See all 57 facilitiesShow less
Beach & outdoors
- Garden
- Outdoor furniture
Food & drink
- Restaurant
- Room service
- Breakfast in the room
- Coffee Shop on site
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Breakfast takeaway containers
Family & kids
- Family rooms
Services
- 24-hour front desk
- Fax/photocopying
- Ironing service
- Dry cleaning
- Currency exchange
- Daily housekeeping
- Laundry washed per local authority guidelines
- 24-hour security
Internet & parking
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Private parking
Rooms & accessibility
- Air conditioning
- Heating
- Lift / Elevator
- Safety deposit box
- Soundproof rooms
- Staff adhere to local safety protocols
- Smoke alarms
General
- Packed lunches
- Private check-in/check-out
- Designated smoking area
- Shared lounge/TV area
- Grocery deliveries
- Fruits
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
Choose your room
Prices shown for Aug 25 – Aug 29 · 2 adults. Change the search above for live prices on your dates — final price is confirmed on the booking page.
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Review highlights
Good
Based on 9 reviews
Categories
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- Cleanliness: Multiple guests expressed dissatisfaction with cleanliness, citing unclean toilets and inadequate cleaning.
- Service: Service was consistently rated poorly, with complaints about internet connection, and unsatisfactory response to customer needs.
- Location: Location feedback was not clear from the reviews provided.
- Room Quality: Guests noted issues with room quality such as bad lighting, inefficient insulation, and lingering smell of cigarettes.
- Amenities: The reviews did not provide sufficient information to accurately rate the amenities.
- Value for Money: Guests felt deceived by the misrepresentation of the hotel's quality and services, indicating a poor value for money.
- Food and Beverage: Breakfast availability and quality received negative feedback, with complaints about food running out and discriminatory service.
- Overall Experience: The overall sentiment towards the hotel was extremely negative, with guests strongly discouraging others from staying at the establishment.
Watch out for: Misleading descriptions · Poor service · Uncleanliness · Bad room quality · Discriminatory practices
✦ This sentiment is generated from 9 reviews summarized by AI.
Verified guest reviews via booking partner
1. The hotel lied about its descriptions. On booking, it is indicated 4* while on site it is a 3* and in reality, not even a 2*. Since the stars meet very specific criteria and levels of service that the customer is entitled to expect. 2. The service is really poor. I had to go down every evening when I returned to my room to ask for someone to come and make my internet connection work. The toilets are broken and the cleaning is not done well. You can still see the traces of products on the taps. 3. Bad lighting and the smell of cigarettes that still linger even when the rooms are cleaned. I had to air my room at a late hour. 4. The insulation is really not very efficient. You can hear everything that is said or done in the neighboring room. 5. The breakfast is poor and not available in quantity. I went up to have breakfast at 08.45 and the scrambled eggs were already finished. I asked for some to be told that it was finished and some time later, customers arrived after me and had scrambled eggs. This attitude in particular is unworthy of a hotel establishment. Serving customers based on their origins or skin color is simply incredible and insane. I will not recommend this hotel under any circumstances and find that Booking.com is also responsible because I have been using B.com without hesitation for over 20 years and this is my worst experience with B.com. I think you should exclude this establishment from your reference immediately and do a minimum of due diligence before sending people to the cauldron!
1. The hotel lied about its descriptions. On booking, it is indicated 4* while on site it is a 3* and in reality, not even a 2*. Since the stars meet very specific criteria and levels of service that the customer is entitled to expect. 2. The service is really poor. I had to go down every evening when I returned to my room to ask for someone to come and make my internet connection work. The toilets are broken and the cleaning is not done well. You can still see the traces of products on the taps. 3. Bad lighting and the smell of cigarettes that still linger even when the rooms are cleaned. I had to air my room at a late hour. 4. The insulation is really not very efficient. You can hear everything that is said or done in the neighboring room. 5. The breakfast is poor and not available in quantity. I went up to have breakfast at 08.45 and the scrambled eggs were already finished. I asked for some to be told that it was finished and some time later, customers arrived after me and had scrambled eggs. This attitude in particular is unworthy of a hotel establishment. Serving customers based on their origins or skin color is simply incredible and insane. I will not recommend this hotel under any circumstances and find that Booking.com is also responsible because I have been using B.com without hesitation for over 20 years and this is my worst experience with B.com. I think you should exclude this establishment from your reference immediately and do a minimum of due diligence before sending people to the cauldron!
Location good for castle , bazaar, tram stop opposite Bed comfortable Plenty of choice for breakfast
Nothing
About the hotel
Convenient Location
ADMİRAL is ideally situated just 400 meters from the city center, providing easy access to nearby attractions such as Kayseri Castle and The Church of Saint Gregory The Illuminator.
Modern Amenities
Enjoy a comfortable stay with our range of modern amenities including free WiFi, room service, and a 24-hour front desk at this 3-star hotel.
Nearby Attractions
Explore the historic University of Erciyes located only 6.3 km away, while being conveniently close to Kayseri Erkilet Airport just 6 km from ADMİRAL.
Book your stay at ADMİRAL today and experience comfort and convenience in Kayseri.
Property description provided by our booking partner.